Program Coordinator, Youngstown Innovation Hub (012-26)

National Center for Defense Manufacturing•Youngstown, OH

9d•Onsite

About The Position

The Youngstown, Ohio-based Innovation Hub for Aerospace and Defense serves as a national proving ground for advanced and additive manufacturing, accelerating the transformation of ideas from concept to market with speed and scale. The Hub brings together cutting-edge facilities, world-class talent, and strategic partnerships to revolutionize American manufacturing. Its mission is to strengthen U.S. aerospace and defense supply chains, advance next-generation workforce development, and pioneer innovative manufacturing solutions with global impact. Managed by the National Center for Defense Manufacturing and Machining (NCDMM), in collaboration with America Makes, the Youngstown Innovation Hub is more than a regional resource, it’s a catalyst for national security, global competitiveness, and long-term economic growth. As the Program Coordinator, you will be a valued and trusted member of the Innovation Hub and NCDMM team. You will serve as the primary point of contact for inquiries, stakeholder engagement, and ecosystem support within the Hub. This role blends ecosystem development, customer intake and tracking, relationship management, and operational support for Hub programs and activities. You will manage the flow of inquiries into the Hub, support project and partnership development, coordinate data and reporting systems, strengthen stakeholder relationships, and help advance the overall mission of the Innovation Hub. This position is critical to ensure a seamless, well-supported, and strategically aligned experience for ecosystem partners and regional and locating businesses. The ideal candidate is organized, collaborative, and highly communicative, with a passion for advanced manufacturing, customer service, and ecosystem building. They thrive in a fast-paced, innovative, and sometimes ambiguous environment where strategic thinking and operational execution are equally important.

Requirements

Has a B.S. degree in business, economic development, public administration, or a related field.
Has 1-3 years of experience in stakeholder engagement, membership management roles, economic development, technical program coordination, or similar work.
Demonstrated ability to engage diverse partners, identify needs, and support collaborative solutions.
Strong organizational and project coordination skills with the ability to manage multiple activities simultaneously.
Excellent communication skills—written, verbal, interpersonal, and presentation.
High emotional intelligence, professionalism, and discretion.
Ability to work independently, prioritize effectively, and thrive in a fast-paced and sometimes ambiguous environment.
Proficiency with Microsoft Office and comfort with CRM systems.
You enjoy building relationships and connecting people.
You are self-directed and accountable, able to prioritize and drive results with minimal supervision.
You enjoy working with cross-functional teams and understand how to turn strategy into action.
You have a passion for serving the nation and improving U.S. manufacturing competitiveness.
NCDMM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
NCDMM, as a government contractor, is required to verify all employees through the E-Verify system to confirm eligibility to work in the United States.

Nice To Haves

Experience in advanced manufacturing, technology development, or defense-related industries is preferred.

Responsibilities

Coordinate and execute stakeholder engagement activities
Effective time management to keep engagement and reporting tasks flowing (both project and non-project)
Serve as the primary point of contact for inquiries from companies, government, universities, and other stakeholders
Manage intake, triage, and tracking systems to ensure timely follow up and clear communication
Engage regional partners to identify collaboration opportunities and strengthen the ecosystem
Represent the Hub at regional events and coordinate operational needs for meetings, visits, and activities
Partner with the Communications team on awareness initiatives and stakeholder-aligned messaging
Maintain comprehensive tracking of inquiries, engagements, pilot projects, and site visits, and identify key data sources and trends
Produce dashboards and reports that surface patterns, insights, and ecosystem metrics for Hub leadership and stakeholders
Respond to new inquiries from regional manufacturers seeking support in defense supply chain integration.
Prepare briefing materials for meetings between Hub leadership and local, state or federal stakeholders.
Update tracking metrics and summarize recent inquiries for leadership review.
Collaborate across the NCDMM team to identify opportunities to engage new stakeholders or address regional capability gaps.
Support planning for upcoming site visits or partner convenings.
Work with the Hub Director and partners to align intake findings with emerging project opportunities.
Prepare and support the submission of Hub reporting taskers to internal and external stakeholders.