Program Coordinator - TEFAP

Community Harvest Food Bank • Fort Wayne, IN

18d • Hybrid

About The Position

The TEFAP Coordinator provides oversight of the administration, scheduling, compliance, and distribution of products associated with The Emergency Food Assistance Program (TEFAP) across a 9-county service area in northeast Indiana. This role supports equitable food distribution through affiliate agency (agency) partnerships while ensuring adherence to federal, state, and Feeding America standards.

Requirements

• Strong organizational skills with the ability to manage multiple deadlines, coordinate across departments, and maintain accurate records.
• Proficiency in Microsoft Office and web-based data systems; experience with WBSCM or similar inventory systems preferred.
• Strong communication and relationship-building skills with the ability to support, train, and collaborate with agencies and internal teams.
• Commitment to treating agencies, volunteers, and clients with dignity and respect.
• Ability to work in both office and warehouse environments and support operational needs as required.
• Ability to travel regularly throughout the 9-county service area; valid driver's license and reliable transportation required.
• Ability to manage interruptions, work under deadline pressure, and maintain accuracy.
• Collaborates across other program areas to support fluctuating needs.
• Ability to perform other related duties as assigned.

Nice To Haves

• Related experience in nonprofit operations, food banking, logistics, inventory management, or government nutrition programs preferred.
• Ability to obtain ServSafe Manager certification within 180 days of employment.

Responsibilities

• Oversee TEFAP delivery schedules, product receiving, and inventory communication in coordination with warehouse staff and agencies.
• Administer TEFAP orders and inventory records within the USDA WBSCM portal, ensuring timely and accurate data entry and reconciliation.
• Manage product allocation and distribution in accordance with the State of Indiana's Fair Share percentages for each county within the service area.
• Maintain complete and accurate program records, reports, and supporting documentation in compliance with USDA, state, and organizational requirements.
• Monitor product availability, distribution timelines, and agency participation to support efficient program operations and service continuity.
• Cultivate and maintain effective relationships with agencies throughout the 9-county service area in northeast Indiana to support program access, engagement, and collaboration.
• Ensure partner agency adherence to TEFAP regulations, civil rights requirements, food safety standards, and Feeding America guidelines.
• Provide training, guidance, and technical assistance to agencies to strengthen program compliance and operational effectiveness.
• Conduct agency monitoring and compliance reviews while promoting dignity, respect, and equitable service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree