Program Coordinator, SilverSmart™
About The Position
Lutheran SeniorLife provides a comprehensive array of community based health and social service programs throughout western Pennsylvania. Our services include LIFE (Living Independence for the Elderly); skilled nursing, home health; personal care; adoption & foster care; assisted living; adult day services; memory care; hospice; palliative care; residential living; affordable housing; home safety monitoring; Meals on Wheels; rehabilitation services and private duty. The SilverSmart™ program explores technology tools and services to support independence and to make aging in place easier. The Program Coordinator serves as a bridge between aging services and innovation. This role is dedicated to identifying and implementing technology that empowers older adults to maintain independence and a high quality of life. The Program Coordinator will lead program initiatives, manage smart-home integrations, and provide hands-on technical support, ensuring smart technology is accessible and helpful to improve daily lives.
Requirements
- Associate’s degree in health-related field or marketing.
- One to two years related experience and/or training.
- Working knowledge of computers, Microsoft Word and Excel required.
- Ability to explain complex technical concepts in simple, everyday language to a non-technical audience.
- Strong troubleshooting skills for both specialized smart-home systems and standard consumer electronics (iOS, Android, Windows, etc.).
- Ability to analyze market trends and conduct cost-benefit analyses for new tech implementations.
- Proven ability to manage multiple projects, from high-level program planning to individual resident support tickets.
- Current State Driver’s license (in good standing).
Responsibilities
- Lead program initiatives
- Manage smart-home integrations
- Provide hands-on technical support
- Identify and implement technology that empowers older adults to maintain independence and a high quality of life
- Explain complex technical concepts in simple, everyday language to a non-technical audience
- Analyze market trends and conduct cost-benefit analyses for new tech implementations
- Manage multiple projects, from high-level program planning to individual resident support tickets
Benefits
- Competitive Wages
- Hiring Incentives
- Generous Paid Time Off
- Bereavement Leave
- Paid Holidays
- Individual Coverage Health Reimbursement Arrangement (ICHRA) health benefits solution
- Dental
- Vision
- Life Insurance
- Long-Term Disability plans
- Voluntary Suite of Benefits Available at Low Group Rates
- Short-Term Disability
- Critical Illness
- Hospital Indemnity
- Accident Insurance
- Identity Theft Protection
- Legal Services
- Pet Insurance
- Additional Life Insurance Options
- Employer-sponsored child care benefits
- Immediate eligibility to participate in the employer-sponsored retirement savings plan
- FSA availability
- Total Wellness and WorkLife Balance resources, discounts, programs
- Tuition Reimbursement
- Mileage Reimbursement for Eligible Employees
- Career Success - coaching, training, internships and recognition program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
