Program Coordinator, Second Look

Osborne Association Inc•New York, NY

4h•$78,000 - $80,000•Hybrid

About The Position

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. The Program Coordinator leads the Second Look Initiative, a jail-based diversion program targeting cases overlooked by traditional alternatives to detention/incarceration (ATD/I) programs. The Coordinator oversees daily operations, recruits and supervises program staff, coordinates intake screenings using DOC’s daily in custody reports and also inside NYC Department of Correction (DOC) facilities, and builds collaborative relationships with defense counsel, court officials, and key criminal justice stakeholders. Additionally, the role maintains a small direct caseload, providing individualized assessment, service planning, court advocacy, and mitigation reporting to achieve rapid release and reduce pre-trial detention. This position requires clearance by the New York City Department of Correction. Candidates must be able to obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction.

Requirements

Master’s degree in Social Work (LMSW/LCSW strongly preferred), Criminal Justice, Forensic Psychology, or an equivalent combination of education and experience.
Minimum of two (2) years of professional human services experience that includes direct supervisory responsibilities, particularly working with justice-involved individuals and the court system.
Must be eligible to obtain and maintain NYC Department of Correction facility clearance to enter jails/detention centers.
Ability to travel locally throughout the NYC area to court, Osborne offices and DOC facilities as needed.
Comprehensive knowledge of the criminal court system, alternative-to-incarceration models, and crisis intervention techniques.
Strong advocacy skills, with demonstrated ability to advocate effectively (both verbally and in writing) to judicial officers and legal partners.
Cultural competence and a trauma-informed approach to working with system-impacted individuals and diverse populations.
Proven supervisory, organizational, and leadership abilities to direct team workflow and maintain high standards of service.
Proficiency in Microsoft Office Suite, database systems, and report generation.

Nice To Haves

LMSW/LCSW strongly preferred

Responsibilities

Oversee the daily operations and administrative functions of the Second Look.
Build, expand, and maintain collaborative partnerships with NYC DOC, 18B-Panel attorneys, defense organizations (e.g., Bronx Defenders, Brooklyn Defender Services, Legal Aid Society), District Attorney offices, judges, and supervised release providers.
Represent the initiative at multi-stakeholder collaborations.
Recruit, train, and supervise program staff, including Mitigation Specialists.
Provide ongoing feedback, clear goal setting, and professional development opportunities through targeted training to enhance staff knowledge and skills.
Oversee record-keeping and time-tracking systems, and edit court documents and reports to maintain high work standards.
Oversee the screening of individuals detained inside NYC DOC facilities to identify eligible diversion cases.
Collect and verify court records, rap sheets, and attorney assignments; offer technical assistance to defense counsel for non-eligible cases.
Supervise program delivery including actively monitor Second Look grant performance deliverables and intake trends to ensure maximum program utilization and enrollment target achievement.
Ensure program data is accurately tracked and submitted on time to evaluate performance deliverables.
Collaborate with the Program Leader and Analyst to produce monthly vouchers, quarterly narratives and assist with funder reporting.
Maintain a caseload by conducting bio-psycho-social assessments, orienting clients, and creating individualized service plans targeting treatment, housing, and social support needs.
Investigate social histories and corroborate records to produce comprehensive mitigation reports and written court memoranda.
Advocate orally and in writing to judges, district attorneys, and probation officers.
Execute referrals to treatment and service providers, conduct outreach visits (jail, hospital, or program settings), and monitor client program compliance to provide progress updates to the court.
Collaborate with Communication staff to draft outreach literature and market the initiative to criminal justice decision-makers.
Perform other related duties as assigned.