Program Coordinator-SCC Employment

Community Services and Employment Training, Inc.•Visalia, CA
•$25 - $26•Onsite

About The Position

The Program Coordinator-SCC Employment provides CSET/SCC Trainees with career placement and employment assistance. The position develops and maintains employer relationships, identifies and secures employment opportunities, matches Trainees with appropriate job openings, markets CSET/SCC programs and services to employers, and coordinates resources that support job placement and retention. The coordinator also provides individualized employment counseling and job-readiness assistance; develops employment plans and agreements; monitors placements and work-based training; documents services and outcomes; and coordinates with Trainees, employers, program staff, and partner agencies. Work is typically performed in an office setting, with travel usually within Tulare County. The employee must be able to sit, walk, and stand for long periods; bend, stoop, and reach; and perform light to moderate physical work, including occasional lifting, carrying, pushing, and pulling up to 50 pounds and frequent handling of up to 10 pounds. The employee must be able to read, understand, and explain forms and written materials and maintain a clean DMV record and eligibility for the agency’s vehicle insurance to drive company vehicles as needed. The pay range is $24.70–$26.46 per hour, depending on qualifications and experience. The position is non-exempt and eligible for overtime in accordance with California and federal law; overtime requires prior supervisor approval. CSET is an equal opportunity employer and provides reasonable accommodations upon request.

Requirements

  • Strong communication, interpersonal, networking, and relationship-building skills.
  • Ability to represent CSET/SCC professionally and maintain effective working relationships with Trainees, employers, colleagues, partner agencies, and the public.
  • Strong customer service skills and the ability to interact professionally, respectfully, and patiently with people from diverse backgrounds and experiences.
  • Knowledge of local labor market conditions, employer expectations, workforce development practices, and job-search resources.
  • Strong organizational, time-management, and prioritization skills, with attention to accuracy and detail.
  • Ability to work independently with minimal supervision, exercise sound judgment, take initiative, and meet deadlines.
  • Ability to collaborate as part of a team, adapt to changing priorities, and support colleagues as needed.
  • Strong verbal and written communication skills, including the ability to communicate with individuals and groups and prepare clear professional documentation.
  • Proficiency with Microsoft Office applications, electronic databases, internet-based employment resources, and other technology required for the position.
  • Ability to understand and apply organizational policies, procedures, program requirements, and applicable professional and ethical standards.
  • Ability to maintain confidentiality and appropriately handle sensitive participant and employer information.
  • Ability to travel, typically within Tulare County.
  • Ability to sit, walk, and stand for long periods; bend, stoop, and reach; and perform light to moderate physical work, including occasionally handling up to 50 pounds and frequently handling up to 10 pounds.
  • Ability to read, understand, and explain forms and written materials.
  • Must maintain a clean DMV record and be eligible to be added to and remain on the agency’s vehicle insurance to drive company vehicles and travel as needed.

Responsibilities

  • Develop employment opportunities and place SCC Trainees into unsubsidized employment by matching their skills, experience, interests, and qualifications with employer needs.
  • Establish and maintain relationships with employers, businesses, industry representatives, workforce partners, and training agencies.
  • Conduct employer outreach through cold calls, visits, networking, job fairs, and other business engagement activities.
  • Market SCC programs, Trainee skills, and employment support services to prospective employers and identify ways to address workforce needs.
  • Research job opportunities and gather information about requirements, qualifications, wages, schedules, and required skills.
  • Refer qualified Trainees to job opportunities, arrange interviews, and follow up with Trainees and employers to support placement and retention.
  • Provide individualized employment counseling and job-readiness assistance, including resume development, interview preparation, job-search strategies, applications, and use of CalJOBS and other employment websites.
  • Develop and maintain Individual Employment Plans and employment or training plans and agreements, including Work Experience, Transitional Job, and On-the-Job Training arrangements.
  • Assess employment readiness by reviewing work history, education, training, certifications, interests, aptitudes, transferable skills, barriers, and career goals.
  • Monitor Trainee progress and performance in employment and work-based training placements and communicate regularly with employers and Trainees.
  • Work with Trainees, employers, staff, and program leadership to address performance concerns, identify supports, strengthen workplace skills, and determine employment options.
  • Monitor workplace training and subsidized employment placements for compliance with program requirements, safety standards, labor laws, supervision, training plans, and contracts.
  • Document Trainee acquisition of employment-related skills, knowledge, work experience, and employment outcomes in accordance with program and funding requirements.
  • Collect and process timecards and employment documentation, track hours worked, and ensure supporting records are complete and timely.
  • Maintain accurate case files and electronic records of participant contacts, employer outreach, referrals, interviews, placements, retention activities, partner communications, and services.
  • Enter complete and accurate information about Trainee services, employer contacts, job development, and employment outcomes into applicable databases and tracking systems.
  • Follow up with Trainees and employers to verify employment status, retention, wages, hours, and other required outcomes, and communicate results to relevant staff and partner agencies.
  • Prepare and maintain correspondence, reports, contracts, case documentation, employer records, and other program documents.
  • Serve as a liaison among Trainees, employers, SCC staff, and partner agencies to address employment questions, concerns, and barriers and coordinate resources.
  • Refer Trainees to CSET/SCC programs, community resources, supportive services, and partner agencies when additional assistance is needed.
  • Facilitate employment orientations, job-readiness workshops, career development activities, and workforce preparation presentations.
  • Participate in employer outreach, recruitment events, job fairs, community events, and workforce and community partner meetings as assigned.
  • Maintain knowledge of SCC programs, employment and training requirements, labor market trends, employer needs, and applicable regulations.
  • Participate in required training and professional development.
  • Collaborate with colleagues and provide cross-functional support for program activities, participant services, coverage, and time-sensitive priorities.
  • Perform other assigned duties and comply with work schedules, attendance expectations, procedures, organizational policies, and program requirements.

Benefits

  • Overtime pay eligibility in accordance with California and federal law
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