Program Coordinator - Reporting, Training and Continuous Improvement (THRIVE)

University of Kansas Medical Center•Wichita, KS

1d•$28 - $38•Hybrid

About The Position

The Reporting, Training & Continuous Improvement Coordinator provides centralized coordination and administrative support for the Thrive Kansas Digital Mental Health Initiative by overseeing reporting processes, training logistics, implementation tracking, documentation management, technical issue coordination, and continuous quality improvement (CQI) activities. Working closely with implementation, evaluation, technical, and Community Health Worker (CHW) leadership teams, this role ensures accurate monitoring of program progress, compliance with reporting requirements, effective delivery and tracking of training activities, timely resolution of operational and technical issues, and the ongoing evaluation and improvement of implementation efforts to support program quality, effectiveness, and sustainability. The Thrive Kansas Digital Mental Health Initiative is a grant funded, statewide, evidence-based digital therapeutic strategy designed to expand access to treatment for depression, substance use disorders (SUD) and other mental disorders in rural Kansas. The initiative deploys clinically validated computerized mental health interventions supported by community-based facilitation and integrated into rural primary care, behavioral health, and community settings.

Requirements

Two (2) years of experience in project coordination, program management, or related project-based work. Education may be substituted for experience on a year for year basis.
Organization
Detail oriented
Multi-tasking
Teamwork
Communication
Customer service
Problem solving
Digital collaboration tools (e.g. Teams, SharePoint, Smartsheet)
CV
Cover Letter

Nice To Haves

Bachelor’s degree in public health, public administration, healthcare administration, business, or related field.
Experience in healthcare, behavioral health, digital health, or higher education environments.
Experience supporting grant-funded or federally funded programs.
Experience coordinating training programs or workforce development initiatives.
Familiarity with implementation science, CQI processes, or evaluation cycles.
Translate operational needs into structured workflows and documentation.
Experience supporting multi-partner or statewide initiatives.

Responsibilities

Coordinate training schedules for providers, navigators, support staff, project personnel, and participating organizations.
Maintain training calendars and communication materials.
Track training completion, attendance, and readiness metrics.
Coordinate logistical aspects of onboarding activities.
Maintain records and documentation related to training and workforce preparation.
Support coordination of cross-team educational and learning activities.
Maintain reporting calendars and submission schedules.
Track grant deliverables and major reporting milestones.
Monitor deadlines for recurring reports and required documentation.
Assist with preparation and organization of reporting materials.
Maintain archives of submitted reports and supporting records.
Support dissemination activities, presentations, and stakeholder communications.
Coordinate meetings related to evaluation reviews and CQI cycles.
Track CQI action plans, improvement activities, and follow-up tasks.
Support Learning Collaborative planning and logistics.
Maintain records related to implementation improvement activities.
Monitor progress on CQI initiatives and improvement recommendations.
Coordinate implementation and evaluation-related meetings.
Support documentation needs associated with evaluation activities.
Track evaluation timelines, deliverables, and required submissions.
Maintain organized records supporting implementation and evaluation processes.
Facilitate communication between operational and evaluation teams regarding documentation needs.
Log, track, and route technical and access-related issues to appropriate team members.
Maintain issue-tracking systems and monitor resolution progress.
Track trends and recurring implementation challenges.
Maintain user-facing support documentation, FAQs, and guidance materials.
Coordinate communication regarding technical updates and system changes.
Coordinate training logistics involving CHWs as needed.
Track CHW-related implementation issues that require follow-up.
Communicate with CHW Project Manager and CHW supervisors regarding operational readiness and reporting needs.
Support alignment of CHW activities with reporting, CQI, and implementation-monitoring processes.
Conducts activities in a professional and ethical manner, and in accordance with KUMC Policies and applicable local, state and federal laws and regulations.
Performs job responsibilities in a safe and secure manner.
Coordinate work with other University areas ensure integration and support of the University mission.
Develops, maintains and expands job-specific knowledge and skills to keep pace with industry changes and supports the university's commitment to excellence and innovation.
Participates in relevant committees, task force, or other similar activities.
Maintain confidentiality of medical center, employee, and patient information. Manages sensitive data with discretion and in accordance with KUMC policies and legal requirements.
Maintains the highest standards of integrity, respect, professional conduct, and ethical standards.

Benefits

health, dental, and vision insurance
health expense accounts with generous employer contributions
Employer-paid life insurance
long-term disability insurance
various additional voluntary insurance plans
Paid time off, including vacation and sick
ten paid holidays
One paid discretionary day is available after six months of employment
paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment
A retirement program with a generous employer contribution
additional voluntary retirement programs (457 or 403b)