Program Coordinator – Pre-Diabetes Program

Moda Health•Portland, OR

3d•Remote

About The Position

Coordinate program operation and administrative tasks as needed. Provide clerical, administrative, member and team support for the Diabetes Prevention Program. The goal of the program is to prevent or delay type 2 diabetes by supporting members. Interacts with internal departments to accomplish program goals and track member progress. Helps coordinate member enrollment, quarterly check ins, and other data documentation as required by the CDC. This is a FT WFH role.

Requirements

Bachelor's degree in health promotion preferred or equivalent work experience in the health care industry.
Experience in program support, ability to track & coordinate multiple projects with extended timelines, and healthcare operations preferred.
Ability to work collaboratively and independently.
Excellent communication, interpersonal, and presentation skills.
Strong cultural competence and understanding of the importance of using Diversity, Equity, and Inclusion (DEI) concepts to guide and inform work.
Thorough knowledge and understanding of health behavior change theory.
Experience with Microsoft Office products.
Ability to learn proprietary databases and maintain confidentiality.

Nice To Haves

Experience in health coaching or field related to health coaching.
Experience in health insurance.
Speaker of both English and Spanish.
Maintains a professional appearance and demeanor in all internal or external interactions.

Responsibilities

Supports the coordination and implementation of Diabetes Prevention Program.
Conducts outreach and new member enrollment with Pre-D program eligible members via phone, email, mail and virtually to support member recruitment, enrollment, retention and completion of the Pre-D program.
Assists care team with general clerical support and program operations.
Routinely documents member progress, records and verifies the required member data to submit externally (CDC, employer groups) and report internally to various committees, (Medical Quality Improvement Committee, Quality Steering Council, etc.), Supervisor and other leaders, as needed.
In collaboration with the Supervisor and data team, ensures all data is submitted accurately and timely.
Develops and monitors various key performance indicators including outreach, enrollment, attendance, retention, completion, disenrollment and health outcomes.
Manages program calendar, emails, and telephone lines.
Complies with all applicable laws and regulations, including those governing participant privacy and data security.
Ability to work a flexible schedule including early mornings, over the lunch hour and early evenings to meet the needs of program participants.
Performs other job-related duties, as assigned.