Program Coordinator, OSD

Chicago Public Schools•Chicago, IL

8d•Onsite

About The Position

The Office for Students with Disabilities (OSD) works to support networks, schools, and families with all issues related to special education including instruction, interventions, and legal and compliance support. OSD provides the tools and resources to ensure that all students with disabilities receive a high-quality public education that prepares students for success. OSD supports networks, schools, and families with all issues related to special education, including instruction, interventions, and legal and compliance support. Reporting to the Business Operations Administrator, the Program Coordinator provides operational and administrative support by tracking timelines for OSD procedures, SOPs, and project deliverables to ensure district compliance and keep leadership informed. Assists with drafting and distributing policy-aligned communications while helping cross-functional teams resolve day-to-day administrative bottlenecks during resource rollouts. This is a full-time, exempt position that will be paid for time worked on a salary basis.

Requirements

Bachelor’s degree from an accredited college or university
Minimum of three (3) years of relevant experience in supporting program and/or coordinating projects required
Ability to deliver high quality projects in a fast paced environment with shifting priorities
Ability to work independently with little or no supervision
Knowledge of IDEA, ADA, and other relevant policies and procedures
Ability to manage multiple projects simultaneously
Strong organizational and time management skills
Strong collaborative skills; ability to work collaboratively with multiple teams
Strong communication skills (speaking - including presentations - listening, and writing)
Ability to identify risks and opportunities
Strong knowledge of project management tools and resources

Nice To Haves

Master’s degree preferred
Project Management Professional (PMP) certificate preferred
Minimum of two (2) years of experience leading the planning and implementation of complex operational initiatives preferred

Responsibilities

Develop and maintain schedules and timelines for updating department procedures, guidance, and operational materials across OSD teams to ensure continuous compliance with district and regulatory compliance standards
Support the Business Operations Administrator with drafting, formatting, and distributing internal and external messaging, ensuring all Office communications accurate reflect OSD policies
Partnership with cross-functional teams to review existing workflow documents and Standard Operating Procedures (SOPs), making necessary revisions to keep resources clear and functional for school-support teams
Track progress on internal Office projects and document revisions, keeping leadership informed of upcoming deadlines and potential delays
Help resolve day-to-day administrative or operational bottlenecks when rolling out revised guidance, forms, or communication materials
Other duties as assigned