Program Coordinator-NLCP

VOA Illinois•Chicago, IL
•Onsite

About The Position

The Program Coordinator – NLCP supports youth participating in VOA Illinois’ Neighborhood Leadership and Civic Program by facilitating structured programming and maintaining a safe, supportive environment. Using a trauma-informed approach, this role promotes youth engagement and supports participants’ social, emotional, and personal development.

Requirements

  • High School Diploma or equivalent
  • Strong communication, collaboration, and de-escalation skills
  • Proficiency in Microsoft Office and documentation systems

Nice To Haves

  • Bachelor’s degree in Social Work, Clinical Psychology, or a related field from an accredited college or university
  • One year of post-graduate clinical experience, or four years of combined pre- and post-graduate experience
  • Experience working with children and adolescents supporting social and academic skill development

Responsibilities

  • Create, implement, and adapt structured programming that aligns with program goals and participant needs
  • Provide direct supervision and care for participants during program activities and services
  • Maintain a physically and psychologically safe environment that supports emotional growth and healing
  • Build positive, trusting relationships with participants and staff through consistent support and engagement
  • Monitor participant progress and respond appropriately to individual needs under clinical supervision
  • Track and maintain accurate, timely program documentation and required data collection
  • Report participant progress and program outcomes to supervisors
  • Collaborate with VOA Illinois staff and partners to support effective program delivery
  • Participate in agency evaluations, studies, or initiatives to improve program practices
  • Demonstrate professionalism and actively uphold the mission and values of VOA Illinois
  • Exhibit cultural competence while serving clients of diverse backgrounds and commit to expanding knowledge and understanding of different communities and people groups

Benefits

  • 403(b) with employer match
  • Generous Paid-Time Off
  • On-Demand Pay: Early wage access through Payactiv
  • Employee Assistance Program (EAP)
  • Referral program
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