RN - Program Coordinator - Joint Care

UT Southwestern Medical Center • Dallas, TX

3d • Onsite

About The Position

The Joint Care Program Coordinator is responsible for the management of total joint participants from the pre-operative education and course of treatment through the discharge and the post-operative process. The Coordinator will use a multidisciplinary approach to design, organize, and deliver a comprehensive program that will engage community, patients, family and the health care team. The Coordinator will act in a clinical role and help to assure quality, competency, and compassionate care. The Coordinator will collaborate with all members of the health care team as it relates to the entirety of the joint care program.

Requirements

• Bachelor's Degree Graduate of an accredited Nursing program. Bachelor of Science in Nursing.
• 3 years experience in orthopedic nursing
• Current Texas (or BNE Compact State) license.
• BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC).

Responsibilities

• Assist with ensuring the joint care program is in compliance with all regulatory, state and federal guidelines/requirements and facilitate coordinating activities to meet the objectives of special certifications such as the Center of Excellence initiatives.
• Assist with the development and administration of a comprehensive pre-operative education program for patients and their families undergoing total joint care and/or replacement.
• Assist with the coordination of scheduling the required education sessions along with the surgery dates/times for total joint care patients.
• Serve as a liaison between patients/family and health care providers including but not limited to pre-admission, OR, inpatient stay and discharge destination.
• Coordinate and administer any additional inpatient education, discharge planning and coordination/support for total joint care patients/family.
• Answer patient questions and ensure the appropriate coordination of the patient activities are completed. Order and schedule patient appointments with providers and ancillary services. Receive, respond to, and direct patient communication, including phone calls, emails, and other interactions. Gather needed medical information such as records, slides, films, and ancillary tests to assist in the coordination of patient needs.
• Assess, plan, coordinate and execute discharge plans to assure patient/family needs are met for timely and successful discharge.
• Actively assist department leadership in continuous process improvement which includes audits of patient care satisfaction, workflow and throughput, record review, staffing education, staff development and successful monitoring of patient reported outcome measures (PROMs) related to the joint care program.
• Assist with ensuring the joint care program is in compliance with all regulatory, state and federal guidelines/requirements.
• Collaborate with other organizational employees to create an environment that is conducive to retention of qualified personnel.
• Assist with staff meetings, special projects and the development, implementation and evaluation of performance improvement activities. Communicate data and solicit input from staff regarding performance and quality improvement i.e. Patient safety, infection control. Actively participate on hospital work groups.
• Perform other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level