Program Coordinator I (Victoria, BC)

Connective • Victoria, BC

20h • CA$31 - CA$36 • Onsite

About The Position

The Program Coordinator I will assist in the planning, development, implementation, and oversight of the day-to-day operation of Connective’s Program(s) as well as participate in program development, policies and procedure formulation, program evaluation and budget preparation. This is a unionized position open to applicants of all genders, working 40 hours per week. The schedule is Thursday to Saturday, 0800 - 1600, and Sunday to Monday, 1000 - 1800.

Requirements

• A university Degree or diploma in a relevant branch of the Behavioural Sciences with an emphasis on Social Work, Sociology, and/or Psychology
• Two (2) years recent related experience, or an equivalent combination of education, training, and experience
• Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges
• Ability to be comfortable interacting with persons who have been involved in the criminal justice system and/or are high risk/high needs/high profile individuals
• Demonstrated competence in identifying, approaching and securing both short- and long-term funding from appropriate sources
• Knowledge of government and community justice services
• A strong ability to work with persons in crisis and persons who are disconnected from their support network
• Experience in and comfort with public speaking
• Knowledge of word processing
• Experience with supporting individuals with developmental disabilities
• Experience with facilitating, creating and/or running programs.
• Ability to successfully complete a Security Clearance and Criminal Records Check
• Current Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC)
• Valid Class 5 Driver's License
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients.
• Willing to complete Food Safe Certificate (Level 1 and Level 2)
• Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

Responsibilities

• Plans and develops the programs in consultation with the Program Manager or their designate.
• Plans and implements program activities and special events.
• Makes recommendation to the supervisor regarding program development, policy and procedure formulation and program evaluation.
• Reviews and monitors client case notes, written communication tools, incident reports and other program documentation.
• Assists the Program Manager in assessing client referrals and carries out client intakes and orientation.
• Facilitates the effective day-to-day operation of the program/s by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards and licensing requirements are met.
• Provides direct support services as assigned by Program Manager, Senior Manager or their designate.
• Monitors program/s expenditures and maintains financial records in accordance with established procedures.
• Provides orientation to new employees and supports onboarding activities.
• Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
• Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization or program in external events.
• Maintains related records and statistics and produces reports as required.
• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.
• Provides input into meal scheduling and preparation, including food inventory.
• As assigned, organizes, and oversees the preparation of meals and involves the residents in this process.
• Supports kitchen staff and kitchen related activities as needed.
• In cooperation with the management team, is available as a resource to staff, in case of emergencies. This includes participating in the on-call rotation and carrying the pager or cell phone 24 hours per day.
• Performs other related duties as required.
• Facilitates the delivery of programs and initiatives to adults, and their families and loved ones, relating to effective intervention and community reintegration.
• Liaises with Connective’s staff to support the agency’s initiatives and to deliver person-centred services in keeping with our philosophy.
• Liaises with other community and government agencies in the area.

Benefits

• Committed Living Wage Employer
• 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree