Program Coordinator - Family Services

Easterseals NH•Middlebury, VT

2d•$58,656

About The Position

We are seeking a Program Coordinator to join our Easterseals Vermont team! The individual in this role will provide program development, implementation, coordination and administration for providing professional consultation and assistance for the targeted population.

Requirements

Bachelor's Degree in human services or related field, OR Associate’s Degree in human services or related field with four (4) years of relevant experience, OR High School diploma or equivalent with minimum eight (8) years of relevant experience
Minimum two (2) years’ experience at Easterseals or in a related field required
Previous supervisory or leadership experience, and/or history of progressively responsible work required
Ability to contribute positively to a multi-disciplinary team
Strong attention to detail
Ability to stay calm under pressure, be flexible, make thoughtful decisions
Strong writing, organizational and communication skills
Experience with Microsoft Office, or similar software helpful

Nice To Haves

At least one (1) ES certification is preferred, or the willingness to obtain certification within one (1) year

Responsibilities

Accept program referrals, conduct intake evaluations and assign clients to appropriate staff or program.
Reviewing and ensuring accuracy of monthly billing; reconciling monthly draft invoices from Program Billing with list of opened and closed cases and referrals; assume responsibility for and track cross-district cases.
Develop and maintain positive relationships with clients, families, guardians and funders.
Establish and maintain a presence within the community.
Identify specialized services needs for clients and make appropriate referrals when necessary.
Ensure compliance with state regulations and licensing standards as well as department and agency policies and procedures.
Oversee and/or create, implement and ensure compliance with Plans of Care.
Understand Agency and Grant budget systems.
Recruit, train, supervise, evaluate and monitor all direct reports.
Identify and develop solutions concerning safety risks and conduct program services in a safe, appropriate manner.
Communicate effectively and encourage open communication ensuring updated Agency, departmental and customer information is distributed appropriately.
Maintain confidentiality and HIPPA compliance.
Provide on-call services and respond to emergency needs for those programs contractually requiring this.
Ensure our customers are consistently treated with dignity and respect.
Conduct regular staff meetings and participate in clinical consults, COLT and other agency meetings as requested or required.
Provide technical assistance in the areas of Family Centered Practices to support programs in the following (as applicable): Partnering with DCF Helping staff to be multiple certified and capable in the Family Centered Practices offered through our contracts and understand the philosophy, the practice, and this knowledge informs all of their work with families Assisting DCF District Leadership in the implementation of DCF initiatives so that family centered practices are fully used by the DCF staff Monitoring the partnership and Easterseals training calendars and informing staff of dates and times to ensure attendance at critical trainings Providing observations required for staff certifications Maintaining a list of competencies and certifications for staff

Benefits

Medical
Dental
Vision
Life & Disability
PTO begins accruing on your first day!
Up to 9 paid holidays annually, plus one floating holiday of your choice.
For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines.
403(b) employer match up to a maximum of 3%
Tuition reimbursement after one year of employment
Student loan repayment for qualifying degrees after one year of employment
Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation