Program Coordinator, Energy Conservation

Enbridge • North York, ON

7d • CA$78,000 - CA$90,000 • Hybrid

About The Position

At Enbridge, we are committed to delivering safe, reliable energy while advancing innovative solutions that help our customers achieve their energy efficiency and sustainability goals. We are looking for a Program Coordinator Energy Conservation, who will play a key role in driving participation in our Commercial Energy Conservation programs through customer engagement, program delivery, and relationship management. This position offers the opportunity to work collaboratively with customers, business partners, and internal stakeholders while contributing to meaningful energy savings across the commercial sector. If you are passionate about customer service, energy conservation, and delivering results, we would love to hear from you. Apply today for this exciting opportunity with Enbridge.

Requirements

• University degree in Engineering, Energy Management, Business, or a related discipline.
• Minimum 2 to 4 years of progressive experience in energy, energy conservation, sales, account management, or a related field.
• Strong computer skills with proficiency in Microsoft Office applications, particularly Excel, and experience using CRM platforms and reporting tools.
• Demonstrated ability to analyze data, identify opportunities for improvement, and recommend effective solutions while considering broader business impacts.
• Excellent interpersonal, communication, and customer service skills, with the ability to build relationships across cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities, work independently, and consistently meet deadlines.
• Commitment to Enbridge's core values of Safety, Integrity, Respect, and Inclusion, while contributing positively to team and business objectives.
• Ability to provide recommendations for change and contribute towards continuous improvement while considering the big picture implications.

Nice To Haves

• Experience supporting commercial sector customers through technical sales or customer service roles.
• Knowledge of Commercial HVAC systems and energy efficiency technologies.
• Experience with energy conservation program delivery and incentive-based programs.
• Project Management and/or Change Management experience.
• Certified Energy Manager (CEM) designation or related certification is considered an asset.

Responsibilities

• Collaborate with Energy Solutions Advisors, customers, business partners, and national accounts to drive participation in Commercial Energy Conservation programs and achieve program targets.
• Manage inbound and outbound customer and business partner inquiries, providing timely and accurate program support.
• Engage with key customers and partners who are not currently active in our programs to increase awareness and encourage participation.
• Identify and promote energy-saving project enhancements and technologies that support multi-measure applications and maximize customer value.
• Generate new opportunities through outreach campaigns, lead follow-up, data analysis, prospecting, and sales and marketing initiatives.
• Support application processing through documentation review, data analysis, energy savings assessments, and incentive calculations using approved tools and processes.
• Utilize customer relationship management (CRM) software for customer and business partner relationship and project tracking, and reporting workload management.

Benefits

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level