Program Coordinator, Dependency Drug Court Substance Use Disorder (SUD) - Bilingual
About The Position
Under the supervision of the Behavioral Health Administrative Manager, the Program Coordinator for the Dependency Drug Court Substance Use Disorder (SUD) Coordination Program provides administrative and programmatic support to ensure timely, effective, and client-centered coordination of services for participants involved in the Juvenile Dependency Court system or referred through Child and Family Well- Being (CFWB). The Program Coordinator serves as the primary point of contact for the program intake line and assigns participants to Substance Use Specialists, and supports day-to-day program operations under the direction of the Program Manager. This role is responsible for completing documents and reports and submitting them within deadlines, proofreading, file management, quality assurance, data entry, intake, and program-specific projects. The ideal candidate must be a multi-tasker with consistent attention to detail, capable of establishing priorities and meeting deadlines. The candidate must be proficient in necessary applications and understand the necessities of confidentiality. This role is responsible for and provides clerical assistance to program staff members. The Program Coordinator works as an important and valued part of a multi-disciplinary team.
Requirements
- BA, AA or HS diploma + 2 years directly related experience.
- Bilingual (English-Spanish).
- Knowledge of and respect for diverse cultures.
- Accurate spelling, grammatical usage and excellent communication skills.
- Knowledge of MS Word, including strong formatting skills.
- Good working knowledge of MS Excel, Outlook, and other current software as necessary.
- Requires strong time management skills, attention to detail, and organizational skills.
- Ability to perform tasks in an organized manner with accuracy and attention to detail.
- Required proficiency in basic word processing, spreadsheet and database programs.
- Reliable transportation.
Nice To Haves
- Nonprofit experience preferred.
- Knowledge of SmartCare, Optum, MHoms and DCR systems are a plus.
Responsibilities
- Manage the program intake line and respond to referrals from the Juvenile Dependency Court, Child and Family WellBeing (CFWB), treatment providers, and community partners.
- Conduct intake coordination, collect referral information, and ensure timely assignment of participants to Substance Use Specialists based on program needs and staff capacity.
- Support implementation of program policies and procedures consistent with Dependency Drug Court requirements and best practices.
- Creates and monitors client's charts, assures that administrative documentation is complete and correct.
- Prepares official reports that are submitted to San Diego County Behavioral Health Services. Utilizes MHoms systems to run reports, analyzes and enters data to prepare contract documents.
- Maintains office files and establishes, develops, and maintains filing system.
- Maintains and organizes HIPAA rooms in compliance with industry standards.
- Data input/management utilizing Microsoft Access/Excel or other data management software.
- Completes work order requests, provides some office management.
- Trains new staff on program administrative processes, including assessment and discharge administrative documentation.
- Participate in all required meetings and trainings.
- Attend agency, collaboration, and community meetings as needed.
- Other duties as assigned.
Benefits
- Full employer paid benefits.
- Additional bilingual pay available.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
