Program Coordinator, Continuing Education

ASCO•Alexandria, VA

1d•$30 - $39•Hybrid

About The Position

ASCO is seeking a highly-motivated Program Coordinator to join their Education Department. This role will provide programmatic support in the implementation of ASCO’s Continuing Education (CE), accreditation, data organization, and educational needs assessment processes. The position is ideal for someone seeking an exciting opportunity to apply analytical skills through research, data analysis, visualizations, and collaboration within a dynamic team dedicated to advancing education programs. This position is hybrid with a primary location at their headquarters in Alexandria, VA, requiring the hire to reside in the District of Columbia, Maryland, or Virginia and live within 75 miles of the headquarters. The hire is expected to be onsite approximately 1-2 days per week.

Requirements

Bachelor's degree in related field (e.g. social sciences, public health, healthcare administration, etc.) or equivalent years of experience.
2 years of professional experience in healthcare administration, public health, academic/educational research, data coordination, or program operations.
Demonstrated experience in data organization, qualitative/quantitative data entry, and basic reporting or data visualization (e.g., Excel).
High aptitude for working with qualitative data, including experience with data coding, thematic tagging, and synthesizing comments into actionable summaries
Strong time management and organizational skills, with the ability to prioritize tasks to deliver high-quality, accurate results.
Excellent multimodal communication skills, including the ability to transition between writing content, developing graphic representations of qualitative and quantitative data, and addressing a wide variety of stakeholders.
Experience with navigating medical terminology, clinical abstracts, and datasets with the ability to accurately organize qualitative scientific data to support content analysis and needs assessment workflows.
Ability to research and synthesize information for presentation to multiple stakeholder groups, including experts and lay people.
Strong organizational and proofreading skills, with the ability to evaluate content against defined criteria checklists and maintain highly accurate records.
Ability to work productively within established protocols while leveraging problem-solving skills to identify compliance/data anomalies and improve workflow efficiencies.
Strong desire to learn and integrate new digital platforms, particularly AI-driven tools, to enhance workflow efficiency.

Nice To Haves

Prior exposure to Continuing Medical Education (CME/CE) processes, ACCME accreditation standards, or medical society programming.
Familiarity with survey data coding, needs assessments, or compliance documentation.
Demonstrated experience utilizing generative AI tools or digital automation for data processing.
Familiarity with medical terminology and/or experience reviewing medical literature.

Responsibilities

Catalogue and analyze qualitative learner outcomes data from educational activities to identify practice gaps and educational needs in support of needs assessment reporting.
Compile and organize identified internal and external data sources and draft data summaries, including visualizations for team members to use in development of needs assessment documentation for educational activities.
Gather and maintain documentation related to educational gaps and activity design for continuing education activities and establish working templates for key criteria to maintain compliance with the Accreditation Council for Continuing Medical Education (ACCME) accreditation requirements.
Assist in development and maintenance of data tracking systems to monitor key CE portfolio metrics and overall progress toward ACCME commendation criteria.
Use publicly available data about healthcare companies to support ACCME compliance and the ASCO conflict of interest process, specifically evaluation of products/pipelines and relationships to other content and concepts.
Collaborate with team members in CE program evaluation data analysis processes, including coding and organizing feedback survey data, identifying trends in qualitative data, and aligning learner feedback with identified educational gaps.
Leverage AI and other digital tools to streamline raw data processing, identify recurring educational needs themes across CE data, and improve tracking efficiency of data that support the development of needs assessments.
Partner with the CE team to support team initiatives, customer service needs, participate in CE team projects, and serve as a technical resources for ad-hoc scientific verification and accreditation compliance needs.