Program Coordinator / Child Life Specialist (Pediatrics)- Wexford Hospital
About The Position
Assesses, prepares and provides ongoing care in collaboration with multiple providers, coordinates program operational requirements, trains and assists team members as necessary. This role involves coordinating administrative functions for the program, ensuring compliance with regulatory agencies, and developing/implementing improvement activities. The position also focuses on delivering a positive patient experience, maintaining excellent working relationships, and supervising productivity standards. Additionally, it requires adherence to organizational policies, communication of team barriers, and providing operational support and training to team members.
Requirements
- Minimum High School Diploma or GED
- Two years of related experience, preferably within medical setting
- Experience operating a PC and using software applications
- CPR – American Heart Association
- Act 34 Criminal Background Clearance Certificate
- Act 33 Child Abuse Clearance Certificate
- Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
Nice To Haves
- PA Licensed Practical Nurse license
- Child Life Specialist Certification (CCLS) highly preferred
Responsibilities
- Coordinates administrative functions for the program, which may include staffing coverage and/or participating in marketing activities.
- Ensures compliance with all regulatory agencies.
- Develops and implements departmental and hospital improvement activities.
- Delivers positive patient experience.
- Maintains excellent working relationships with patients, clients, AHN leadership, staff, external agencies and vendors.
- Performs any written and verbal communications necessary to exchange information with designated contacts and promote working relationships.
- Supervises attainments of productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate.
- Adheres to AHN organizational policies and procedures for relevant locations and job scope.
- Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes.
- Communicates team barriers, process flow or productivity issues to leadership.
- Provides team members with operational support and training.
- Resolves patient or customer issues requiring additional oversight in a concise and informative manner as required.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
