Program Coordinator, Center for Literacy Education

Wake Forest University•Winston-Salem, NC

3d•Onsite

About The Position

Performs a variety of duties including overseeing day-to-day activities in the Center for Literacy Education and assisting the Director in carrying out their duties and responsibilities. This is a part-time position working 15 hours per week during the academic semester, based on need.

Requirements

Ability to and willingness to oversee the day-to-day operations of a Center.
Ability to solve problems and fix issues as they arise.
Ability to manage and balance operating and grant budgets.
Willingness and ability to take initiative and to make decisions in keeping with the Center’s values.
General knowledge of office management procedures and techniques.
Excellent communication skills, both verbally and in writing.
Willingness to listen and to work as part of a team.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, and similar Google tools.
Proficiency in database programs and other software.
Ability to organize office workflow and prioritize work assignments.
Accuracy and attention to detail.
Ability to interact with faculty, staff, and administrators with diverse backgrounds.
Willingness to help faculty as needed.
Ability to work occasional evenings and weekends as required.
Ability to update skills on a continual basis.

Nice To Haves

Bachelor’s degree with three years of related experience or an equivalent combination of education and experience.
Some college level business-related courses and progressive administrative/office management experience.
General knowledge of WFU budget system and financial and accounting procedures.
Knowledge of and/or experience with programs such as Workday, WordPress, Cvent, and Canva.

Responsibilities

Works closely with the Center’s director, making decisions regarding the day-to-day operations of the Center in keeping with the director’s vision.
Works closely with the Center’s associate director, if applicable, at the direction of the Center’s director.
Coordinates the Center’s programming, events, and partnerships at the direction of the director, including managing event details, accommodations, and schedules.
Coordinates grant applications and awards at the direction of the director.
Oversees student assistants in the direction of the director.
Assists director in all budgetary matters.
Assesses purchasing needs and recommends purchasing Center materials.
Researches and makes recommendations regarding financing special events.
Reconciles budgets.
Processes financial transactions, p-card transactions, and Center invoices using Workday.
Assists with maintaining and fostering networks and connections with partners.
Collects/compiles/prepares information, such as annual reports, newsletters, bulletin boards, faculty/staff development forms, payroll forms, and additional memos, letters, reports, etc.
Assists with updates and maintenance of the Center website, social media, and other digital platforms.
Assists with all processes related to faculty and staff (e.g., recruitment/on-boarding, leaves, travel, course buyouts, exits.)
Responds to additional administrative needs of affiliated faculty and staff under the direction of the director.
Assists director in end-of-year reporting, including data collection, data analysis, and annual updates.