Program Coordinator, Career Development

Reel Works•Brooklyn, NY

3d•Hybrid

About The Position

Reel Works is hiring a Program Coordinator to manage day-to-day training and recruitment logistics and support participants from recruitment through completion for our MediaMKRS career development programs. This role reports to the Career Development Program Manager and is a full-time position with a salary range of $55k - $61k plus benefits. The position requires candidates to be based in the New York City metropolitan area and work in a hybrid environment, with three days per week in the Brooklyn office. In-person attendance is also required, as needed, at trainings, recruitment events, and program sites throughout New York City and New Jersey. Occasional evening and weekend work may be required. Reel Works believes talent is everywhere, but opportunity is not. Founded in 2001, Reel Works encourages young people to share their stories through filmmaking and has expanded to help build a more inclusive media industry. Their mission is to educate, train, and mentor emerging talent from all backgrounds to succeed in the media industry. The MediaMKRS workforce development program, launched in 2019, aims to diversify the media landscape and create equitable solutions through comprehensive training, hands-on work experiences, networking opportunities, and access to industry professionals.

Requirements

2–3 years of experience coordinating programs, trainings, events, workforce development, education, or related operations; nonprofit or media experience is a plus
Experience supporting participants, students, job seekers, or people facing employment barriers, with a commitment to inclusive and equitable service
Strong administrative and project coordination skills, including managing schedules, logistics, documentation, deadlines, and competing priorities
Experience maintaining records and using databases or CRM systems; Salesforce experience preferred
Strong written and verbal communication skills across participants, applicants, instructors, partners, and colleagues
Proficiency with Google Workspace, Zoom, Google Classroom, Salesforce, and other web-based data systems
Eligible to work in the U.S.
Commitment to our mission—Change the Storytellers, Change the World!—and core values: Growth, Accountability, Community, Self-expression, Equity, and Impact
Organized and detail-oriented, with strong follow-through and attention to what needs action
Approachability and comfort in a participant-facing role while maintaining professional boundaries
Collaborative and proactive, with the ability to welcome feedback and build productive relationships across roles and with internal and external stakeholders
Sound judgment and a solutions-oriented approach to schedule changes, logistical issues, and participant needs
Strong time management and flexibility to balance routine administration with fast-moving program and recruitment deadlines
Integrity, reliability, and discretion when handling participant information and confidential records

Nice To Haves

Familiarity with film, television, or media career pathways, employers, unions, or training standards is preferred
Bachelor’s degree in film, television, media, communications, or a related field, or an equivalent combination of training and experience

Responsibilities

Coordinate virtual and in-person trainings, including platform setup, venue preparation, materials, supplies, and event logistics
Manage trainee agreements, waivers, schedules, onboarding materials, and other participant or grant documentation
Serve as a primary trainee contact, providing timely, accessible information about schedules, locations, changes, and program expectations
Track attendance, completion, enrollment, and waitlists; follow up on absences and coordinate accessibility requests
Attend trainings and events as needed to support instructors, resolve logistical issues, and promote a positive participant experience
Maintain accurate program records in Salesforce, participant databases, trackers, and Google Drive
Support invoices, payment documentation, and budget tracking with the Accounting & Payroll Coordinator
Compile evaluation surveys and routine program and funder reports with the Program Manager
Coordinate recruitment schedules, registration, materials, and applicant communications with the Recruitment Coordinator and Program Manager
Schedule and support recruitment events, information sessions, interviews, and employer or partner presentations
Review applications, track applicant status, schedule interviews, and maintain recruitment records and metrics
Send acceptance, waitlist, and other applicant communications using approved templates and timelines
Update outreach materials, recruitment resources, and mailing lists; ensure program information is consistent across channels