Program Coordinator, Cardiac Registry & Cardiac Quality

The University of Toledo•Toledo, OH

9d•Onsite

About The Position

This position supports the cardiac, heart failure, and open-heart programs through management of clinical registry data, data abstraction, data entry, validation, analysis, reporting, and program performance improvement support. This position is responsible for the integrity, timeliness, and accuracy of assigned cardiac clinical registries, including data submission, audit readiness, and follow-up related to internal and external reporting requirements. This role works collaboratively with physicians, program leadership, nursing, quality, and operational departments to identify trends, support morbidity and mortality review, assist with registry-based and quality-based performance improvement activities, and prepare reports for leadership and committees. The position also supports survey and accreditation readiness related to assigned program areas, including applicable requirements of Centers of Medicare and Medicaid (CMS), the Ohio Department of Health (ODH), The Joint Commission (TJC), and specialty program reporting frameworks as applicable. This role additionally manages cardiac clinical registries (e.g., ACC/NCDR), supports Morbidity & Mortality (M&M) review processes, and provides data abstraction, analysis, American Heart Association - Get with the Guidelines, and survey support for ODH and The Joint Commission. The position sits within Quality Management and supports Core Measures and registry-based performance improvement.

Requirements

Associates/ Bachelor’s degree preferably with studies in business sciences, health sciences, statistics, industrial engineering, health informatics or related fields. Applicable experience in lieu of education may be taken into consideration.
Work experience in healthcare.
Experience in deployment of process improvement required.
Knowledge of qualitative/quantitative research and data collection techniques.
Analytical skills.
Process improvement techniques.
Problem-solving skills required.

Nice To Haves

Understanding of Performance Improvement principles and tactics required along with a working knowledge of metrics.
Experience with cardiac or clinical registries (ACC/NCDR preferred).
Experience with regulatory survey support.
Excellent word processing, spreadsheet, statistical process control tools, database management, and graphing skills.
Excellent oral and written communication skills.
Strong comfort level in group presentations and training.
Ability to work independently and within teams is essential.

Responsibilities

Management of clinical registry data, data abstraction, data entry, validation, analysis, reporting, and program performance improvement support.
Ensuring the integrity, timeliness, and accuracy of assigned cardiac clinical registries.
Managing data submission, audit readiness, and follow-up related to internal and external reporting requirements.
Collaborating with physicians, program leadership, nursing, quality, and operational departments to identify trends.
Supporting morbidity and mortality review.
Assisting with registry-based and quality-based performance improvement activities.
Preparing reports for leadership and committees.
Supporting survey and accreditation readiness related to assigned program areas, including applicable requirements of CMS, ODH, TJC, and specialty program reporting frameworks.
Managing cardiac clinical registries (e.g., ACC/NCDR).
Supporting Morbidity & Mortality (M&M) review processes.
Providing data abstraction, analysis, American Heart Association - Get with the Guidelines, and survey support for ODH and The Joint Commission.
Supporting Core Measures and registry-based performance improvement.