Program Coordinator & Communications Liaison, Glassell Junior School

Museum of Fine Arts, Houston•Houston, TX

36d•Onsite

About The Position

The Program Coordinator & Communications Liaison for the Glassell Junior School plays a dual role, assisting with the organization and execution of various school projects, events, and administrative tasks, while also contributing to the school's communication and marketing efforts. This position involves direct student supervision, faculty support, processing enrollments and payments, and serving as a backup for reception and classroom duties. On the communications side, the role supports the Administrative Dean and Marketing Manager in developing digital content, managing social media, and ensuring information flows through appropriate editorial processes. The liaison will also assist in updating school information across various platforms and promoting new course offerings.

Requirements

Excellent attention to detail and organizational skills.
Excellent interpersonal skills; ability to resolve conflicts.
Ability to collaborate while also working with minimum direct supervision.
Strong verbal and written communication skills.
Ability to multi-task and manage multiple projects in a fast-paced environment.
Strong proficiency in Microsoft Office suite.
Ability to work some evenings, and most weekends (with full pay and compensating time off).
Must be able to work under time constraints and within established or at times, inevitable or unavoidable, changing deadlines.
May include prolonged sitting and standing, with occasional extended walking.
Ability to collect and analyze numerical and written data and verbal information to reach logical conclusions.
Ability to work under deadlines and sometimes changing requirements or expectations in an appropriate manner.
Must undergo and meet company standards for relevant criminal background and professional reference checks.
Ability to successfully handle and complete multiple tasks concurrently.
Seeing, hearing, speaking, and writing clearly in order to communicate with staff, guests and others.

Nice To Haves

Bachelor's degree in arts, humanities or a related field preferred OR an equivalent combination of experience and education from which comparable and demonstrable knowledge, skills and abilities have been achieved.
Experience working with children ages 3-18 (in a school setting) preferred.
Energetic, enthusiastic, self-starter.

Responsibilities

Assists with organizing a variety of projects, functions, and school events to include faculty meetings, scholarship competitions and exhibition openings.
Monitors student drop-off and pick-up; supervises students during arrival and dismissal; assists in the classroom as needed.
Provides faculty support such as printing/preparing classroom materials, distributing supplies and other duties as needed.
Supervises and cares for students sent to the office for early pick-up.
Responds to registration inquiries via phone, email and in person, and posts announcements regarding start of semester, holidays, school closures, etc.
Processes student enrollment, tuition payments, misc. sales (aprons, t-shirts, bags).
Serves as back-up for the reception desk and in the classroom, in the event of an absentee or late employee, to include substituting if the need arises.
Assists Administrative Dean with exhibition installations, to include preparing artwork (matting and framing finished work), creating and mounting labels.
Proofreads and edits course schedules and school publications.
Stocks, organizes and distributes classroom/office supplies as needed.
Generates address lists for school mailings and eblasts.
Assists with special projects and other duties as needed.
Works closely with the Administrative Dean & Glassell Marketing Manager to identify and prioritize digital content needs for the Glassell Junior School to include writing and editing text & providing images for web pages, and social media pages (Facebook, Twitter, etc.).
Liaise with Glassell Marketing Manager to ensure that Glassell Junior School information and materials flow through proper MFAH editorial processes.
Works with the Administrative Dean & Glassell Marketing Manager to follow up on e-marketing and web communications to continually address outreach needs, including working to promote new course offerings and undersubscribed programs.
Works with the Administrative Dean & Glassell Marketing Manager to update Glassell Junior School information on MFAH calendars and publications.

Benefits

Medical Insurance: Employee and dependent coverage through a choice of managed health care programs
Dental Insurance: Employee and dependent coverage through two plan choices
Vision Insurance: Employee and dependent coverage through a vision program
Group health, dental and vision insurance coverage available and effective the first of the month following employment with the MFAH for this role.
Life Insurance & AD&D: Employee coverage at no cost to the employee
Long Term Disability: Employee coverage at no cost to the employee
Paid Time Off - Used for absences from work such as vacation, illness of short duration, and personal reasons. Hours are accrued biweekly, based on employment status, length of service, and hours worked
Reserve Time Off - Used for extended illnesses. Employees accrue up to 6 days per year, up to a maximum of 120 days
Holidays - Full-time employees receive ten paid holidays per year
Volunteer Time Off - The MFAH supports activities that enhance and serve the communities in which we live and work. Employees receive up to 40 hours of paid time off annually to give back and volunteer.
Staff may contribute to the MFAH Retirement Savings Plan. Eligible staff contributing to the plan may receive up to a 5% matching contribution from the MFAH after one year of service. (We also recognize prior nonprofit service which will provide for an accelerated employer match!)
MFAH Membership – Staff receive a free Family-level membership
Discounts – Staff receive discounts on purchases at the Museum shop and all on campus eateries and the Glassell School of Art.
Metro commuter subsidy available upon request