Program Coordinator - Pinnacle Day Program - Palm Beach Gardens

Family First Adolescent Services•Palm Beach Gardens, FL

17d•Onsite

About The Position

Family First Adolescent Services: Pinnacle Day Program is expanding and seeking a dedicated Program Coordinator - Academic Coordinator to join our team. Our organization believes in a relational and developmental approach to working with clients and families, as well as supporting staff in their continued growth and development. As Program Coordinator - Academic Coordinator, you will oversee day-to-day operations of the Pinnacle Day Program to ensure the highest standards of care and consistency across departments. You will play a vital leadership role by supervising the Case Manager, facilitating family calls, and ensuring that clinical, academic, and operational processes align smoothly to support client outcomes. This position is ideal for an experienced professional who thrives in a structured, team-oriented environment and values the opportunity to contribute to the healing and growth of adolescents and their families.

Requirements

Master’s Degree in Psychology, Counseling, Social Work, Education, or a related field
LMHC, LCSW, or LMFT licensure
Minimum of 3 years of experience in a behavioral health or residential treatment setting.
Demonstrated experience in team leadership or program coordination.
Strong communication, organizational, and problem-solving skills.
Familiarity with trauma-informed, attachment-based, or family systems approaches.

Responsibilities

Oversee and coordinate daily operations of the Pinnacle Day Program to ensure efficiency and quality of care.
Supervise and support the Case Manager, fostering professional growth and accountability.
Conduct regular family calls and provide ongoing communication to support engagement and treatment alignment.
Collaborate with clinical, academic, and residential teams to maintain a unified and therapeutic environment.
Review documentation, schedules, and reports to ensure compliance with policies, procedures, and regulatory standards.
Support and model a culture consistent with Family First’s mission, values, and trauma-informed care principles.
Participate in multidisciplinary meetings and provide feedback to improve program effectiveness.
Maintain ongoing communication with leadership to support analytical insight, program development, and continual evolution of processes and outcomes.