Program Consultant - Physiotherapist/ Occupational Therapist

Extendicare•Markham, ON

7d•Hybrid

About The Position

Reporting to the Senior Manager, Recreation and Rehabilitation, the Program Consultant- Physiotherapist/Occupational Therapist is responsible for providing professional leadership and clinical expertise to support evidence based, resident-centered rehabilitation services. The incumbent oversees the delivery, implementation, and ongoing evaluation of therapy standards, best practices, quality improvement initiatives, policies, programs, and procedures across Long Term Care homes and Retirement Communities. The Program Consultant- Physiotherapist/Occupational Therapist is an operational leader who works collaboratively with an interprofessional teams and key stakeholders to advance Extendicare’s vision of becoming the best seniors’ care and services organization in Canada. Through mentorship, consultation, and evidence-informed practice, the role supports excellence in care, safety, and functional outcomes for residents. Extendicare offers a hybrid working environment.

Requirements

A valid registration and good standing as a licensed Physiotherapist, Occupational Therapist, or other regulated health professional is required.
A minimum of 5 years of progressive experience in falls management or prevention, restorative care/rehabilitation, physiotherapy, or occupational therapy, preferably within long-term care (LTC) homes
Proven expertise in program development, restorative care models, functional maintenance, psychosocial interventions, and interdisciplinary collaboration
Demonstrated expertise in quality improvement concepts, methodologies, and practical implementation
Demonstrated proficiency in Microsoft Suite applications, including Outlook, Word, Excel, Teams, and PowerPoint, is essential.
Demonstrated proficiency in data literacy, encompassing the analysis of quality, safety, and experience indicators
Demonstrated expertise in interpreting and applying legislative, regulatory, and quality assurance frameworks relevant to long-term care (LTC)
Established track record of collaborating effectively with diverse stakeholders and interdisciplinary teams
Proven dedication to resident- and family-centered care, cultural transformation, restorative methods, and service excellence

Nice To Haves

Familiarity with pertinent health information systems, including PointClickCare and provincial information repositories is considered an asset

Responsibilities

Lead quality improvement initiatives for rehabilitation services aligned with Extendicare’s strategic priorities.
Develop, implement, and evaluate divisional rehabilitation standards to ensure compliance with professional best practices, regulatory requirements, and LTC legislation across Alberta, Ontario and Manitoba.
Ensure rehabilitation models of care promote resident mobility, functional independence, meaningful participation, and quality of life.
Support rehabilitation-related safety and risk management, including compliance optimization efforts, audits, staff interviews, root cause analyses, risk assessments, and action plan implementation.
Apply an outcomes-focused approach to safety that balances restorative goals, fall prevention, resident autonomy, and rights.
Collaborate with long-term care homes to enhance rehabilitation practices by engaging in program development, providing on-site coaching, offering mentorship, and supporting clinical leadership.
Deliver education for staff and leaders on rehabilitation or restorative related policies, procedures, and regulatory requirements.
Promote continuous quality improvement by sharing evidence-informed best practices aligned with divisional operating models.
Foster a just safety culture grounded in learning, accountability, teamwork, and interdisciplinary collaboration.
Facilitate quality assurance initiatives, encompassing accreditation processes as well as compliance with federal and provincial regulatory standards.
Develop, review, and share rehabilitation-related quality, safety, and resident experience indicators to support data-informed decision-making.