Program Consultant- LTSS

Elevance Health•Indianapolis, IN

3d•Hybrid

About The Position

The Program Consultant will be responsible for the development and ongoing management of one or more external client facing programs within a business unit. Program consultants typically support business strategies through an integrated portfolio of external client facing projects or initiatives.

Requirements

Requires a BA/BS in a related field and minimum of 3 years experience in external client facing program management; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

For the Behavioral Health organization, lived experiences with behavioral health programs is strongly preferred.
Graduate degree, professional designation related to field or project management experience preferred.
LTSS market experience strongly preferred.
Experience in the following platforms/systems: HIP ( Healthy Innovation Platform), Tableu, T houghtspot and/or Compliance 360 is preferred.

Responsibilities

Monitor contract performance metrics and proactively identify changes to contractual requirements, regulatory standards, and compliance obligations.
Assess the impact of contract and regulatory updates and recommend policy and process enhancements to ensure organizational compliance and operational effectiveness.
Develop, implement, and maintain enterprise reporting solutions, including creating documentation and delivering training to stakeholders.
Analyze performance trends, key performance indicators (KPIs), and operational data to identify improvement opportunities, support strategic initiatives, and drive data-informed decision-making.
Manages the development, approval, implementation and compliance of on-going external client facing programs.
Ensures program meets its stated objectives.
Provides subject matter expertise in response to day to day business issues.
Researches applicable subject matter practices and remains aware of industry trends.
Manages relationships and partners with corporate and regional business areas.
Coordinates training related to the external client facing program.
Develops program success measures and performs periodic assessments of external client facing program success.