Program Consultant, Health Care
About The Position
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Program Consultant, Health Care Quality Improvement! This position will predominantly cover ME, NH, VT, and NY. This position can be home-based within these states. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X , and at heart.jobs .
Requirements
- Bachelor’s Degree or equivalent work experience
- Minimum of three (3) years of experience
- Experience in an acute care hospital working directly on clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program that incorporates data capture within a process improvement framework
- Experience in hospital/healthcare systems for cardiovascular disease and stroke
- Familiarity with Systems of Care work or understanding of EMS, Payers, CMS
- Excellent in advanced PowerPoint, Word, and Excel, and delivering PowerPoint presentations to both large and small groups
- Strong interpersonal and relationship-building skills
- Excellent oral and written communication
- Ability to travel up to 20% local and overnight stay
Nice To Haves
- Certified Professional in Healthcare Quality, Certified Health Education Specialist, or a Clinical Degree
- Experience in collaborative learning groups
Responsibilities
- Implementing quality programs to improve care for patients with cardiovascular disease and stroke.
- Working with multiple hospitals to educate and empower improvement in treatment to evidence-based guidelines, clinical processes, and practices.
- Engage with clients at hospitals, healthcare systems, Departments of Health, and/or EMS organizations to implement and deliver the American Heart Association’s suite of quality Get With The Guidelines programs and hospital certifications.
- Quality consultation includes supporting active data collection, providing decision support tools, best practice model sharing, and supporting the development of a hospital team/infrastructure for retention and success.
- Consult with appropriate hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment.
- Develop relationships with physician champions, key stakeholders and decision makers/influencers in C-suite or executive positions as well as essential relationships with front-line leaders and data abstractors.
- Collaborate with state departments of health, regional authorities and other partners to further cardiovascular and stroke systems of care.
- Document activities in customer relationship management tools such as Microsoft Dynamics.
- Record and report on account interactions and execution of the supported initiative including tracking progress and reporting.
- Communicate regularly with Director of Health Care Quality to assure tasks are completed according to timeline.
- Work with cross-functional teams to ensure program success.
Benefits
- medical, dental, vision, disability, and life insurance
- robust retirement program that includes an employer match and automatic contribution
- employee assistance program
- employee wellness program
- telemedicine, and medical consultation
- Paid Time Off (PTO) at a minimum of 16 days per year for new employees
- 12 paid holidays off each year
- Tuition Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
