Program Compliance Administrator

State of Washington • King County - Seattle - Downtown Business, WA

3d • Hybrid

About The Position

The Washington State Housing Finance Commission (WSHFC) is recruiting for up to two full-time, permanent Program Compliance Administrator positions in the Homeownership Division. The Program Compliance Administrator oversees the administration of in-house programs for single-family homeownership. They manage daily files and workflow, and plan, lead, organize, and control the work performed by the organization, work units, or programs. They are responsible for managing and analyzing a large volume of detailed information while maintaining a broad perspective on improving business practices and systems. The Program Compliance Administrator helps develop policies and procedures that support the agency’s goals and strategic plan. They ensure the appropriate and optimal use of the agency’s resources, support effective communication throughout the organization, and maintain the highest standards of personal, professional, and ethical conduct. The Homeownership Division administers all homeownership and homebuyer education programs. This Division is one of five divisions within the Washington State Housing Finance Commission. This position reports to the Manager of the Homeownership Division. The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with on-site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements. The Commission is a market-driven and self-supporting agency created to provide below-market rate financing for building, purchasing, or preserving affordable housing and nonprofit capital facilities. The Commission functions as a financing conduit between developers, lenders, first-time home buyers, real estate professionals, and nonprofit organizations to provide affordable financing for homes, rental housing, civic and social services facilities, energy conservation projects and first-time farmers and ranchers. We believe that creating a diverse, inclusive, and equitable environment is important and vital to the success of the Commission. We believe in working together to create an environment free from harassment and discrimination and moving beyond simple tolerance to embracing and celebrating the rich dimensions of diversity contained within each individual.

Requirements

• Proven expertise as a loan processor or underwriter with FHA, VA, USDA, and conventional loans.
• Deep familiarity with the House Key state bond loan program, including compliance loan calculations of household income, the Home Advantage program, and down payment assistance programs.
• Mastery in conducting pre-closing, post-closing, and loan servicing quality control audits in accordance with Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.
• Advanced technical skills in mortgage software, loan reservation systems, database management, and complex financial platforms.
• Exceptional relationship management skills, customer service focus, and a strategic, solutions-oriented approach to lender support.
• Ability to take action to learn and grow: Takes responsibility for increasing skills in new technologies and skills to make government programs and processes more efficient and effective to serve all Washingtonians.
• Ability to take action to meet the needs of others: collaborating across diverse backgrounds and customer-service focused, while demonstrating a willingness and ability to empathetically respond to the unique needs of the people they work with and serve.

Nice To Haves

• Bachelor’s degree in business administration, public administration or related field
• A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position.

Responsibilities

• Ensures adherence to all regulatory requirements with IRS programs, such as House Key, MCC loans, daily priced programs, and down payment assistance loans.
• Independently review, interpret, and apply complex federal and state codes, local ordinances, policies and procedures.
• Manage program fund allocation.
• Monitor and track daily loan reservation and purchase transactions daily.
• Provide prompt and effective technical support to lenders regarding the reservation system.
• Generate and maintain detailed reservation system reports.
• Review and approve pre and post purchase loan files for program compliance, evaluating and monitoring lender compliance with applicable agreements and program requirements within 2 business days of receipt.
• Perform daily assessments of loan underwriting to ensure compliance with IRS or other program guidelines.
• Offer professional counsel to lenders on compliance issues and manage file corrections.
• Provide expert guidance on homeownership programs to lenders, realtors, housing organizations, and the public.
• Develop and deliver comprehensive training for lenders on loan program procedures.
• Conduct post-closing quality control audits and resolve loan discrepancies with investors and lenders.
• Produce detailed lender performance reports for management review.
• Lead team projects and collaborate with management to implement process improvements.
• Develop strategic program reports and provide actionable recommendations to management.
• Develop and maintain knowledge of investors, including Fannie Mae, Freddie Mac, Ginnie Mae, IRS guidelines, and state and local guidance.
• Actively participate in racial equity and strategic planning goals to achieve both division and agency-wide diversity, equity, and inclusion objectives.
• Complete special projects as assigned by management.

Benefits

• full array of family medical, dental, life and long-term disability insurance coverage
• a state retirement plan
• deferred compensation
• 12 paid holidays
• paid vacation, sick and military leave
• subsidized bus, train, or ferry passes
• credit union memberships
• alternate workweek schedules
• telecommuting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree