Case Coordinator (Bilingual Spanish)

Sevita • Lawrence, MA

1d • Onsite

About The Position

As a Program Services Case Coordinator, you will play a vital role in supporting Adult Day Health participants by coordinating services, overseeing documentation, assisting with admissions, and ensuring continuity of care across internal and external providers. This role is ideal for someone who enjoys working in a medical or rehabilitation setting and has a strong ability to keep people, documentation, and processes organized.

Requirements

• Bachelor’s Degree in a social services–related field (Required)
• Minimum of two (2) years of experience providing direct or indirect support services in a medical and/or rehabilitation setting, preferably with individuals with disabilities
• Strong organizational skills with excellent attention to detail
• Effective written and verbal communication skills
• Reliable, responsible, and compassionate approach to work
• Commitment to the organization’s mission and values
• Bilingual in English and Spanish (Required)

Responsibilities

• Develop and oversee individualized participant programs, ensuring services meet clinical, social, and community-integration needs
• Support participants in understanding program goals, services, and processes
• Serve as a primary liaison for families, providing information, resources, and ongoing communication
• Organize and facilitate participant care conferences
• Review evaluations, progress notes, and discharge summaries to ensure consistency, accuracy, and coordinated goals
• Ensure proper documentation and recordkeeping for assigned participants
• Coordinate and support discharge planning, including follow-up as directed
• Attend clinical team meetings, supervision sessions, and required program meetings
• Organize and facilitate internal medical appointments, ensuring completion of annual medical requirements
• Track, document, and distribute medical summaries and appointment documentation as required
• Communicate with community providers and external resources to ensure continuity and quality of care
• Assist with training new staff involved in participant medical coordination, as requested

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with discretionary company match
• Paid Time Off (PTO) – begins accruing on your first day
• Paid Holidays for full-time employees
• Ongoing professional development, training, and continuing education opportunities
• Supportive and collaborative work environment
• Referral Program – earn rewards for referring qualified candidates
• Employee Discounts through Perks at Work, offering access to 30,000+ discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level