Program Associate

Miami University Alumni Association

About The Position

Performs a variety of moderately complex clerical and administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of a university administrative unit.

Requirements

  • Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience
  • Knowledge of unit's operations, policies, and procedures
  • Knowledge of computers and office applications
  • May require supervisory skills
  • Clerical skills
  • Research skills

Responsibilities

  • Processes incoming information and/or documents regarding daily operations; makes first determination as to disposition using set standards.
  • Serves as informational resource for staff; investigates and resolves problems and difficulties.
  • Assists in the enforcement of policies and procedures; serves as informational resource to staff.
  • Monitors and reviews projects; ensures all necessary changes are made.
  • Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
  • Performs a variety of clerical tasks including answering phones, typing, and copying.
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