Program Associate

Twin Cities Habitat for Humanity • St. Paul, MN

11d

About The Position

The Program Associate supports applicants and participants in TCHFH’s Homeownership programs by responding to inquiries, determining eligibility, and processing applications. This role helps ensure an inclusive and welcoming intake experience by engaging applicants from diverse backgrounds with respect, care, and professionalism.

Why Twin Cities Habitat for Humanity? We are a well-established nonprofit organization with a strong reputation for its commitment to affordable housing and community development. By joining our team, you would have the opportunity to contribute to a meaningful cause and make a positive impact on the lives of individuals and families in need. Our Mission: Bring people together to create, preserve, and promote affordable homeownership and advance racial equity in housing.

What it’s Like to Work Here: We offer a supportive and inclusive work environment. They value diversity and provide equal opportunities for all employees. You would have the chance to work alongside dedicated professionals who share a common goal of creating safe and affordable housing for everyone.

Requirements

• High school diploma or GED.
• Minimum 2 years of experience working with diverse communities (e.g. human services, community outreach, or advocacy).
• Intercultural Competence: The ability to function effectively across cultures, to think and act appropriately, and to communicate and work with people from different cultural backgrounds.
• Customer Service: Utilizes specialized product knowledge to assist customers, providing effective solutions that address their needs and expectations.
• Advisory Assistance: Provides appropriate guidance, feedback and resources.
• Attention to Detail: Ensures information is complete and accurate and follows up to ensure that agreements and commitments have been fulfilled.
• Teamwork: Works with and helps others to accomplish objectives.

Responsibilities

• responding to inquiries
• determining eligibility
• processing applications
• engaging applicants from diverse backgrounds with respect, care, and professionalism

Benefits

• Medical, dental, vision, free primary care home visits & virtual healthcare, pet insurance, 401(k) retirement plan with company match, flexible spending accounts, Health saving accounts, life insurance, short-term and long-term disability, education assistance, paid parental leave, 20 vacation days in the first year, 12 paid sick days, 2 paid volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED