Program Associate & VA Specialist

Auburn University at Montgomery Jobs•Montgomery, AL

13d

About The Position

The Office of Financial Aid is accepting applications for a Program Associate and VA Specialist. The qualified candidate selected for this position will be responsible for coordinating and completing special or ongoing projects/tasks/responsibilities, collecting and posting information into a computer or manual filing system, receiving office visitors and/or telephone calls, coordinating with the Veterans Affairs Manager and serving as a secondary School Certifying Official, providing students advice regarding University policies and assisting in handling front-counter confrontations, assuming responsibility for the delivery of program functions or portions of program activities, and reviewing and correcting student data to ensure accuracy of applications. This role may also involve other assigned duties requiring special training and/or certification, and cross-training on all Financial Aid processes.

Requirements

High school diploma or equivalent
Two years’ general office experience

Nice To Haves

Financial aid experience
VA experience
Experience with computer software and automated database systems

Responsibilities

Coordinate and complete special or ongoing projects/tasks/responsibilities (e.g., coordinate processing of student and/or employee records/forms; prepare reports; process documents; track/monitor student records/forms; monitor payroll and purchase orders).
Collect and post information into a computer or manual filing system; follow acceptable data review and correction procedures, maintain department personnel records and purchasing, travel and account records.
Receive office visitors and/or telephone calls; answer routine questions; screen calls/callers; take messages and/or refer to appropriate personnel; pick-up, sort, and deliver mail.
Coordinate with the Veterans Affairs Manager and serve as a secondary School Certifying Official.
Provide students advice regarding University policies and assists in handling front-counter confrontations.
Assume responsibility for the delivery of program functions or portions of program activities.
May provide administrative activities to assist programmatic support functions (e.g., payroll, VA student workers, FWSP student workers).
Review and correct student data to ensure accuracy of applications.
May have other assigned duties requiring special training and/or certification.
Cross-trained on all F.A. processes