Program Associate, DV/RRH

All Chicago Making Homelessness History•Chicago, IL

3d•$36,687 - $52,059•Hybrid

About The Position

Primarily, the GBV Program Associate will be responsible for supporting the GBV Rapid Re-Housing partnerships through being the main point of contact for any questions or concerns that may arise regarding programmatic guidelines, policies and procedures. The Program Associate will also provide support to the Program Manager during annual and cyclical activities, such as annual monitoring site visits, Refresher and Orientation training for and monthly Rapid Re-Housing Partner Meetings.

Requirements

A background in social work, homeless services, supportive housing, direct service or equivalent experience is highly preferred
Experience working with the Gender-Based Violence population
A familiarity of social services and resources available across the city of Chicago
Understanding of housing subsidies (including but not limited to Rapid Rehousing, Permanent Supportive Housing, voucher programs) and/or experience with priority populations such as survivors of gender-based violence and youth highly desirable
Effective writing and verbal communications skills
Strong administrative and data management skills
Skilled in office-based applications including but not limited to: MS Office (Word, Excel, Outlook, PowerPoint, Teams), Salesforce, AvidXchange

Nice To Haves

Flexibility and Adaptability: Demonstrated willingness to adapt to changing situations and work in diverse settings.
Communication: Communicates clearly and collaboratively through written and verbal methods.
Detail orientation: Able to process and organize a lot of information, complete detailed tasks, and remain organized.
Facilitation: Facilitates effective meetings with partner agencies, manages conflict, and promotes joint problem solving.

Responsibilities

Responsible for reviewing, approving, and processing check requests as well as utility submissions and reviewing any supporting documentation as set forth by the Department of Family and Supportive Services (DFSS) on a monthly basis.
Responsible for reviewing and approving Client Assistance requests to provide immediate assistance to participants in the RRH program
Assist with preparing and facilitating Quarterly partner meetings, monthly case manager meetings, support hour, and other trainings as need arises
Assist with preparation for and execution of internal and external audits.
Act as a liaison for partner agencies with Chicago Rents, the Rapid Rehousing team, landlords throughout the city of Chicago and community organizations
Will help identify and support agencies for various pilot projects that the RRH team initiates
Have familiarity with renter protections including but not limited to the Just Housing Amendment and the Residential Landlord and Tenant Ordinance
Assist with creating and maintaining workflows and guidance documentation to reflect the most accurate information from federal, state and local mandates for case managers
Complete 40-hour Domestic Violence training once every two years to remain in compliance with DFSS regulations
Respond to calls from homeless and at-risk community members seeking resources and assistance
Provide back-up support for other Program Team activities including but not limited to attending Accelerated Moving Events (AME’s) and in-person facilitation
Collaborate with other Program Associates in creating, formatting and implementing workflows and documentation updates
Support All Chicago staff, as necessary