Program Assistant

Engaged•Saanich, BC

19h

About The Position

The Local Government Management Association of British Columbia (LGMA) is an independent non-profit organization dedicated to providing professional development and training for local government professionals across B.C. for over 100 years. The LGMA is a passionate, tight-knit, service-oriented team that values a positive and dedicated culture, fun and supportive colleagues, and the opportunity to work in a flexible, empowering environment. Working with the LGMA offers the reward of supporting the professionals who serve communities and providing educational programs that equip local government staff with essential skills and competencies. The Program Assistant position plays a key role in supporting these efforts.

Requirements

Self-motivated professional who can surface efficiencies, learn on the fly, communicate well, and enjoys problem solving in a team environment.
Post-secondary training in Office Administration, Finance Administration, Business Administration or a related field.
Minimum of two years’ experience.
Demonstrated ability to proficiently use technology including: Office 365, databases, PowerPoint and Sage Accounting software.
Skillfully communicate in writing and orally.
Accurately complete accounts receivables and financial tasks.
Research and analyze issues and identify solutions.
Provide top-notch customer service.
Support project or program teams.
Maintain databases (e.g. volunteer/contractor/ membership).

Nice To Haves

Understanding of the local and First Nations government systems in BC is an asset.

Responsibilities

Manage program registrations, attendee tracking, and evaluations
Administer online and in-person courses (Moodle, Zoom), including setup, enrollment, and completion tracking
Provide administrative support for programs, projects, services, and events (scheduling, correspondence, materials distribution)
Respond to inquiries and resolve issues from members, partners, and the public
Coordinate distribution of manuals, resources, and program materials
Support communications and marketing activities, including digital content and social media scheduling
Maintain membership records, process applications, and support member communications and engagement
Monitor membership data, support reporting, and assist with outreach and chapter coordination
Provide general administrative support, including records management, office operations, and support to leadership and Board activities