Program Assistant
About The Position
The Program Assistant provides clerical and program support to Thrive Wellness Program and the Food Pantry in our Center for Supportive Services. The Program Assistant will assist patients in the THRIVE program with their needs, and will help THRIVE Wellness staff facilitate educational and supportive sessions in line with program goals. The Program Assistant will also help the Pantry Coordinator with bagging groceries, disseminating groceries to patients, performing pantry intakes, and organizing inventory and documentation. The Program Assistant performs data entry, front desk support, and administrative support to the department.
Requirements
- Associate's degree in Health and Wellness, Human Services, or related field
- One (1) year of experience, preferably in a non profit setting, or an equivalent combination of training and experience
- Must be able to communicate clearly and professionally in writing and verbally
- Demonstrate ability to work independently and exercise effective time-management skills
- Demonstrate familiarity with computers and MS Office software (Outlook, Word)
- Effective organizational skills and attention to detail
- Ability to maintain Protected Health Information (PHI) in a confidential manner required
- Awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
Nice To Haves
- preferably in a non profit setting
Responsibilities
- Processes incoming program referrals and inputs data entry of client demographics, group encounters, and any other documentation for patient services through data entry and scheduling of initial appointment
- Assists staff in facilitating educational and supportive services in both group and individual settings in THRIVE Wellness
- Assists staff with scheduling and checking in patient appointments for intakes, assessments and programming activities.
- Provides administrative assistance to the Director of Health & Wellness and Health & Wellness Counselor as requested or required for program functionality, including maintaining supply orders for the THRIVE Wellness Program
- Provides direct assistance to the Food Pantry by bagging groceries, disseminating groceries to patients, performing pantry intakes, and organizing inventory and documentation.
- Provides phone support, answering incoming calls and providing phone reminders to patients as needed
- Inputs data into applicable database systems for all assigned programs to facilitate accurate tracking and timely reporting of program data
- Updates and maintains client information in various electronic charting and database systems, including Medent
Benefits
- Multiple comprehensive medical health insurance plans for you to choose from
- Dental and Vision coverage at no cost to you
- Paid Time Off package that equals 4 weeks of time in your first year
- 403b with a generous company match
- Paid parking or monthly metro pass
- Professional development opportunities
- Paid lunch breaks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
