Program Assistant (Future Opportunities)

Hillcrest Transitional Housing•Kansas City, KS

3d•Onsite

About The Position

Join our Hillcrest talent pipeline! We are proactively building a pool of qualified candidates for upcoming openings. While we may not have an immediate vacancy, this is a great opportunity to be considered early as positions become available across our locations. The mission of the Hillcrest Transitional Housing Program Assistant is to support our transitional housing program. Hillcrest Program Assistants meet the needs of residents to ensure they have the ability and resources to move from homelessness to self-sufficiency. The perfect candidate for this position will be committed to service and embody the organization’s mission. They will be a passionate advocate for our organization, our residents, and those in need of our services. Ideally, they are comfortable working with other faith-based organizations, ministry groups, and volunteers. The candidate will be ready to work in a fast paced, diverse, and collaborative work environment. This person must be trustworthy, confident, and comfortable making important, life changing decisions daily. Being ready on day one with experience in serving a diverse population and navigating the Kansas City metro area social services is a must.

Requirements

A valid driver’s license and ability to travel within the Kansas City Metro area is required.
Knowledge of working with vulnerable populations.
Ability to complete work in a timely, accurate, confidential, and thorough manner.
Ability to work with minimum supervision to complete reoccurring tasks independently.
Effective verbal and written communication skills with superiors, colleagues, and individuals inside and outside the Hillcrest.
Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships.
Strong attention to detail and experience balancing ongoing projects with one-time requests.
Comfortable in networking and public speaking.
Familiarity with Windows, Office, Outlook, and HMIS or equivalent industry software.
Candidates must be willing to work in our offices daily.
Reliably commute or planning to relocate before starting work (Required)
Driver's License (Required)

Nice To Haves

A bachelor’s degree with coursework in social work, sociology, or psychology is preferred.

Responsibilities

Providing direct administrative support to the Case Management Team.
Working with directly with clients of Hillcrest
Answering phones and interacting with the community.
Conduct telephone interviews, as needed.
Date entry for Hillcrest systems (adding client data & services received, updating waiting lists and call logs)
Assist Case Managers with monthly reporting, as needed.
Work with Resident Managers to schedule site maintenance, as needed.
Assist with back-to-school drives and Christmas adoption.
Assist with the annual fundraising Gala.
Assist with apartment sponsor meetings.
Work directly with volunteers and supporters of Hillcrest.
Represents Hillcrest with clients, donors, and community partners.
Serve in other duties, roles, responsibilities as needed by the organization to fulfill its mission.