Program Assistant-Pickleball Bryan Park(Roster)

City of Greensboro•Nc 27401, NC

5d•Onsite

About The Position

Serve Up Something Special for Greensboro! Greensboro Parks and Recreation is a nationally accredited department and a four-time National Gold Medal Award winner for Excellence in Parks and Recreation. We're committed to creating vibrant parks, exceptional recreation experiences, and welcoming spaces where everyone can connect, play, and thrive. As a Program Assistant at Bryan Park's brand-new 12-court Pickleball Facility, you'll help launch one of Greensboro's newest recreational destinations. Whether you're assisting leagues, supporting tournaments, welcoming first-time players, or helping daily operations run smoothly, you'll play an important role in creating an outstanding experience for one of the fastest-growing sports in the country. If you enjoy working with people, love recreation, and want to be part of something exciting from the very beginning, we'd love to have you on our team. The Program Assistant supports the daily operations of Bryan Park's new pickleball facility by helping ensure programs, leagues, tournaments, clinics, and recreational play run safely, efficiently, and enjoyably. Working under the guidance of full-time Bryan Park staff, you'll assist participants, help coordinate activities, and contribute to an outstanding customer experience. This position reflects Greensboro's commitment to being people-centered, innovative, and purpose-driven, creating recreation opportunities that strengthen community connections and enhance quality of life.

Requirements

High School Diploma or GED.
Basic knowledge of pickleball rules and gameplay.
Prior experience in customer service, recreation programming, or racquet sports.
Ability to communicate clearly and professionally with youth, adults, active adults, and diverse community members.

Responsibilities

Assist with daily facility setup, breakdown, court preparation, signage, and equipment.
Welcome participants and provide outstanding customer service.
Support league operations, including check-in, court assignments, scheduling, and score tracking.
Assist with social play events, clinics, lessons, tournaments, and special events.
Monitor drop-in play, manage court rotations, and maintain participant waitlists.
Answer questions regarding facility operations, schedules, rules, registrations, and programs.
Promote a safe, welcoming, and inclusive environment while enforcing facility policies.
Assist with basic facility upkeep and report maintenance concerns.
Support participant registration and point-of-sale or reservation system transactions.
Communicate effectively with staff, instructors, volunteers, and participants.
Perform additional duties that contribute to the success of Bryan Park's pickleball program.