Program Assistant, Mental Health & Substance Use - Sechelt, BC (Casual Pool)
About The Position
Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use! Vancouver Coastal Health is looking for a Program Assistant to join the Sunshine Coast Mental Health team in Sechelt, B.C. Apply today to join our team! As a Program Assistant in Mental Health and Substance Use with VCH, you will: Work as part of an interdisciplinary team to provide administrative program support. Assist in the processing of referral requests; acts as a receptionist; arranges appointments and maintains and monitors client charts. Checks staff mileage expenses/travel claims, gathers and compiles statistical information, provides transcription services, word processes a variety of documents and correspondence, receives incoming/outgoing material, maintains inventory of program supplies, prepares program information packages, attends meetings and takes minutes, performs a variety of clerical duties, and engages in on-going team planning and program improvement.
Requirements
- Grade 12 education.
- Completion of an approved Medical Office Assistant program.
- One (1) year of recent related experience in a mental health and substance use worksite, or equivalent combination of education, experience and training.
- Knowledge of office practices and procedures.
- Knowledge of program policies and procedures.
- Knowledge of and proficiency in relevant software.
- Knowledge of medical terminology.
- Ability to keyboard 50 w.p.m.
- Ability to be sensitive, tactful and diplomatic with clients and the public.
- Ability to work with clients living with mental illness and/or substance use.
- Ability to communicate effectively both verbally and in writing.
- Ability to work effectively with others.
- Ability to organize and prioritize work.
- Ability to perform relevant calculations.
- Ability to compile information.
- Ability to work with frequent interruptions.
- Ability to take initiative.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
- Successful completion of a Criminal Records Review Check.
- Report past receipt of certain vaccines or history of certain infections as per Ministry of Health policy.
Responsibilities
- Provide administrative program support as part of an interdisciplinary team.
- Process referral requests.
- Act as a receptionist.
- Arrange appointments.
- Maintain and monitor client charts.
- Check staff mileage expenses/travel claims.
- Gather and compile statistical information.
- Provide transcription services.
- Word process a variety of documents and correspondence.
- Receive incoming/outgoing material.
- Maintain inventory of program supplies.
- Prepare program information packages.
- Attend meetings and take minutes.
- Perform a variety of clerical duties.
- Engage in on-going team planning and program improvement.
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services
- Award-winning recognition programs
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
