CDOC - Program Assistant I (Rifle)

State of Colorado • Denver, CO

6d • Onsite

About The Position

This position provides professional and technical support to the Warden and Operations Manager. Serve as liaison between the facility and the Office of Human Resources (OHR). The position occasionally performs recruitment and exam administration as needed by OHR. Position provides Facility orientation for new employees. Primary job responsibilities include, but are not limited to: Assist and perform technical work for the Warden and Operations Manager in all aspects of employee management by monitoring performance planning and appraisals, ensuring compliance with mandated programs such as FMLA and FLSA, and maintaining facility employee records, files and logs according to DPA and DOC/OHR guidelines; This position has been designated as the Facility Staff Resource Coordinator and will participate with the Warden in the employment process by completing and forwarding necessary documentation for signature to appropriate parties, scheduling interviews and appointments, serving on interview boards when appropriate, organizing and maintaining lists of interview questions, and scheduling and monitoring promotional testing as needed; Ensure all relevant facility records are archived and maintained as required by applicable Federal / State laws, rules and regulations; Coordinate CIPS (Colorado Inmate Phone System) inquiries and requests from staff and offenders. Maintain CIPS records for the facility and ensure compliance to CIPS rules; Serve as the facility back up litigation coordinator by tracking, distributing, and maintaining files on legal work affecting the facility; Other duties as assigned.

Requirements

• Four (4) years of general clerical experience related to the work assigned to this position.
• Clerical duties may include: document creation, word processing; create and revise office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility, authenticity, or identity; accounting for the unit's allotted funds by authorizing operating expenditures, data entry; printing, scanning, and making copies; scheduling; arrange meeting logistics and equipment; record keeping, filing and maintenance; answering multi-line phones; and general administrative tasks in an office support environment.
• Excellent customer service and interpersonal skills
• Superb written and oral communications skills
• Self-directed and motivated work ethic
• Strong analytical skills
• Strong proofreading skills
• Impeccable organization skills and meticulous attention to details
• Ability to research and gather data
• Ability to multi-task
• Exercise discretion in highly sensitive personnel matters while maintaining confidentiality
• Ability to learn and apply personnel rules, procedures, processes, and concepts
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind
• Possess a valid driver’s license.
• Possess a high school diploma or GED
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609.
• Applicants must have valid U.S. work authorization at the time of application
• Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics.
• Possess the physical ability to successfully complete Defensive Tactics
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
• Willing and able to travel
• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule
• TB (tuberculosis) screening is required of all new employees upon hire
• Successful completion of a background investigation is required.

Nice To Haves

• Comprehensive knowledge of relevant federal and state law/legislation.
• Advanced proficiency in Microsoft Office (Word, Excel, Access and PowerPoint) and Google Suite (Gmail, Drive, Sheets)
• Experience interpreting complex rules, regulations, policies, procedures and guidelines
• Experience working with confidential information.

Responsibilities

• Assist and perform technical work for the Warden and Operations Manager in all aspects of employee management by monitoring performance planning and appraisals, ensuring compliance with mandated programs such as FMLA and FLSA, and maintaining facility employee records, files and logs according to DPA and DOC/OHR guidelines
• Participate with the Warden in the employment process by completing and forwarding necessary documentation for signature to appropriate parties, scheduling interviews and appointments, serving on interview boards when appropriate, organizing and maintaining lists of interview questions, and scheduling and monitoring promotional testing as needed
• Ensure all relevant facility records are archived and maintained as required by applicable Federal / State laws, rules and regulations
• Coordinate CIPS (Colorado Inmate Phone System) inquiries and requests from staff and offenders. Maintain CIPS records for the facility and ensure compliance to CIPS rules
• Serve as the facility back up litigation coordinator by tracking, distributing, and maintaining files on legal work affecting the facility
• Other duties as assigned

Benefits

• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans.
• Medical and dental health plans
• Short- and long-term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program, tuition reimbursement, training opportunities and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED