Program Assistant (Family Advocate Support Team)

Rise Womens Legal Centre • Vancouver, BC

3d • CA$62,000 - CA$67,800 • Hybrid

About The Position

The Program Assistant for the Family Advocate Support Team undertakes a variety of duties to support Rise Women’s Legal Centre’s family advocate support services. The duties include managing client appointments, data entry and retrieval for reporting purposes, and assisting with evaluation. The program assistant also helps support Rise’s relationships with family advocates and other anti-violence and legal organizations through outreach, scheduling meetings and training sessions and supporting the development of webinars, e-courses and other training content.

Requirements

• Diligent record-keeping and note-taking
• Computer proficiency
• Basic understanding of MS Office Suite, Clio, and other office software
• Organization
• Detail Orientation
• Multitasking
• Prioritization
• Relationship Building
• Communication
• Teamwork
• Emotional Intelligence
• Collaboration
• Cultural Humility
• Trauma-Informed approach
• Anti-oppression
• An interest in systemic issues affecting women in BC
• Commitment to community-oriented legal services that are responsive to community needs

Nice To Haves

• Experience in non-profit setting with women and gender-diverse people
• Experience in family law and complementary areas
• Legal resources in BC
• Utilizing legal case management and reporting software
• Verbal communication in various languages
• Trauma-Informed approach (asset)

Responsibilities

• Assists with conducting outreach to family law advocates and other community organisations.
• Schedules and supports virtual training sessions and meetings with advocates and community organizations including booking sessions, sending reminders, tech trouble shooting, and keeping minutes.
• Helps to prepare, record, and edit webinars, and to maintain on-demand video offerings.
• Helps to prepare, edit and format promotional materials, presentations, manuals, and information guides.
• Support the Family Advocacy Team with file management including: Conflict checks, Entering client data into Rise practice management systems, Organizing files within the server, Reviewing files for completeness and updating where necessary, Ensuring that files have been closed properly.
• Creates and administers surveys for advocates and community organizing.
• Assists with extracting data from programs for evaluation and reporting purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed