Program and Technology Assistant (Part Time)

The New York Public Library•New York, NY

2d•Onsite

About The Position

The Stavros Niarchos Foundation Library (SNFL) is the largest circulating library in the NYPL system and serves as a vital hub for library patrons. This part-time position, reporting to the Manager, A/V, SNFL, is responsible for supporting audio/visual production and technological needs for events and services at SNFL. The role involves coordinating with programming staff, ensuring staffing and equipment needs are met, setting up and operating technology for events, and providing technology training and assistance to staff and the public.

Requirements

4 years of proven experience with A/V technology and computer hardware/software or equivalent combination of education and experience
Proficient with analog and digital technologies
Demonstrated experience with video/film projection including work with laptop projection and digital video.
Successfully demonstrated ability to work with both Mac and PC computer platforms
Successfully demonstrated experience working with a variety of A/V formats and equipment (Lighting, Crestron, digital consoles, projectors, wireless microphones, etc…)
Successfully demonstrated ability to teach basic computer technology to the public
Successfully demonstrated ability to perform work independently with speed, reliability, and accuracy in an automated environment, including the ability to troubleshoot and solve technical problems as they arise.
Successfully demonstrated ability to work on multiple tasks with changing priorities and deadlines
Ability to communicate well with others, including co-workers, library users, and creative collaborators
Excellent computer skills, including proficiency in MS Office and Google Suite
Successfully demonstrated experience working with Zoom, Google Meet, and related virtual meeting platforms
Able and willing to work a flexible schedule including nights and some weekends

Nice To Haves

Knowledge of accessibility design or construction.

Responsibilities

Support all aspects of the Stavros Niarchos Foundation Library’s technological and programmatic needs (a/v, lighting)
Train and support staff on A/V and computer technology
Ensure that all A/V materials and equipment are handled properly and accounted for at the end of the day
Perform basic repairs, adjustments, and cleaning of A/V devices.
Provide input and expertise on A/V and technology purchases
Troubleshoot and assist with the handling of specialized user needs
Assist with new A/V and/or technological initiatives and workflow, including documenting public programs and equipment maintenance
Schedule and facilitate virtual/remote support for all programs.
Assist with SNFL digital signage content creation and workflows
Assist in monitoring programs and attendees for SNFL.
Attend and participate in library staff meetings and training sessions.
Provide computer technology instruction and support to the public.
Knowledge of accessibility design or construction.