Program and Project Advisor, Digital Transformation
About The Position
The National Programs Office (NPO) is seeking a Program and Project Advisor to support the planning, delivery, and continuous improvement of business transformation and digital modernization initiatives that enable the effective administration of transfer payment and innovation funding programs. Reporting to the Manager, Digital Transformation and Performance Measurement, the successful candidate will play a key role in bridging business and technology teams to deliver modern, user-centered solutions that improve program delivery, operational efficiency, and stakeholder experience. The Program and Project Advisor will work closely with program stakeholders, subject matter experts, technical teams, vendors, and senior management to identify business needs, analyze and improve business processes, develop requirements, and support the implementation of enterprise business solutions. The role also supports project and product delivery activities, including planning, testing, release management, change management, governance, and performance monitoring. The successful candidate will provide strategic advice and recommendations to management, contribute to the development and implementation of digital transformation strategies, and support decision-making through analysis, reporting, and stakeholder engagement. The position may also involve the management of financial and contractual resources, oversight of external service providers, and coordination of multidisciplinary teams in support of complex initiatives. The successful candidate will also provide day-to-day direction, guidance, and mentorship to a team of professionals, supporting their development and ensuring effective delivery of team objectives. This position offers an opportunity to contribute to high-profile modernization initiatives that support innovation, collaboration, and service excellence across the National Research Council of Canada.
Requirements
- University degree in business administration, public administration, information management, information technology, engineering, or another field relevant to the position.
- Significant and recent experience leading complex business transformation, digital modernization, or enterprise system implementation initiatives within a public sector or enterprise environment.
- Significant and recent experience conducting business analysis activities, including requirements elicitation, business process analysis, process redesign, and the development of functional requirements.
- Significant and recent experience managing the delivery lifecycle of technology-enabled solutions, including planning, testing, release management, change control, issue resolution, and continuous improvement.
- Recent experience implementing, supporting, or managing enterprise business applications such as Microsoft Dynamics 365, Microsoft Power Platform, CRM, or comparable platforms.
- Experience providing strategic advice and recommendations to senior management, including the development of briefing materials, presentations, decision documents, business cases, or options analyses on complex business, program, or technology-related matters.
- Experience managing human resources, financial resources, contracts, procurements, consultants, or professional service engagements in support of program, project, or operational delivery.
- Bilingual Imperative CBC/CBC
Nice To Haves
- A master’s degree in business administration, public administration, information management, information technology, engineering, or another field relevant to the position.
- Experience supporting grants and contributions (G&C) or funding program delivery.
- Experience serving as a Product Owner, Product Manager, Program Lead, or Business Lead.
- Experience with Azure DevOps, Agile, Scrum, or hybrid delivery methodologies.
- Experience with data governance, reporting, business intelligence, or information management.
Responsibilities
- Support the planning, delivery, and continuous improvement of business transformation and digital modernization initiatives.
- Bridge business and technology teams to deliver modern, user-centered solutions.
- Improve program delivery, operational efficiency, and stakeholder experience.
- Identify business needs, analyze and improve business processes, develop requirements, and support the implementation of enterprise business solutions.
- Support project and product delivery activities, including planning, testing, release management, change management, governance, and performance monitoring.
- Provide strategic advice and recommendations to management.
- Contribute to the development and implementation of digital transformation strategies.
- Support decision-making through analysis, reporting, and stakeholder engagement.
- Manage financial and contractual resources.
- Oversee external service providers.
- Coordinate multidisciplinary teams in support of complex initiatives.
- Provide day-to-day direction, guidance, and mentorship to a team of professionals.
Benefits
- Robust pension plan
- Comprehensive health and dental coverage
- Disability and life insurance
- Office closure at the end of December
- Additional supports to enhance your well-being throughout your career and beyond
- Bilingualism Bonus of $800 per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
