Program and Commercial Officer

GKN•Muncie, IN

2d•Onsite

About The Position

GKN Aerospace is seeking a Program & Commercial Officer to manage customer accounts for Forgings, Blades, and Vanes in the US East Sites (Muncie & North Charlestown), with a primary focus on delivery performance. This role involves managing Business Reviews (BR4s), communicating delivery commitments, overseeing open NPIs, and guiding critical products through lifecycle gate 7.0 in collaboration with NPI resources. The position requires close coordination and support for customers and operations on critical programs. The Program and Commercial Officer for Blades and Vanes reports to the Program and Commercial Manager Military Programs and is a member of the Program’s team. This is an onsite position located at either the North Charlestown, NH or Muncie, IN facility.

Requirements

BS degree in engineering, science or business, or at least five years of relevant business experience
Be proficient in the fundamentals of Program Management, Finance and LEAN principles
Demonstrated interpersonal, negotiation, organizational and communication skills
Passion for the Aerospace industry

Responsibilities

Supports the execution of the program (including changes) to comply with all the business case and contractual requirements for their products until LG7.
Acts as the voice of the customer.
Responsible for planning and performance of Life Cycle Gate, including preceding Reviews.
Engage in resolving delinquency & quality issues, to support customer requirements.
Support in any customer audit or assessment.
Responsible for continuously monitoring the performance of the allocated programs, managing off-track items and for reporting progress.
Actively executes Risk, Issue and Opportunity Management to control and mitigate the risk exposure and take advantage of opportunities.
Manage green customer score cards.
Manage the day-to-day interaction with the customer regarding schedule adherence and provide recovery plans when required.
Report status within the BR4’s and clarify key details on progress of the programs.
Ensure the site is compliant with the approved business case and awarded contract based on hours and product cost.
Monitor NPI’s and report any internal or external escalations to mitigate impacts to the program.
Customer support with delivery issues that impact scorecards, performance that can trigger claims. Ensure recovery plans are executed and improved.
Support cross-functional communication to ensure timely resolution of problems involving customer and GKN.
Ensuring timely execution of change proposals or approvals at customer.
Adheres to all program management standards and policies in accordance with the GKN Aerospace Program Management framework and contribute to process development.
Take ownership of the tools in use and secure adherence at all times.
Responsible for undertaking any other activity required to ensure successful delivery of the Program/Project.