Program Analyst

Ontario Soil and Crop Improvement Association•Guelph, ON

7d•CA$52,500 - CA$61,500•Hybrid

About The Position

The Programs Analyst supports OSCIA’s delivery of cost-share, educational, and programming by reviewing and processing applications and claims, supporting program development and reporting, and assisting with data management and stakeholder engagement. This role contributes to effective program administration and provides responsive, professional customer service to Ontario farmers and program partners.

Requirements

Post-secondary education in an agricultural or environmental-related field (e.g., soil science, animal biology, agronomy, agricultural business, resource management, geography).
Minimum 1–3 years of industry experience, preferably based in Ontario.
Strong understanding of agriculture, environmental and economic farm sustainability, biosecurity, soil health and water quality, and best management practices in Ontario.
Excellent communication skills, including ability to communicate directly with producers via phone and email, social media, and report writing.
Strong organizational skills and proficiency in computer programs including WordPress, Microsoft Word, Excel, and PowerPoint.
Ability to work independently and cooperatively in a team environment, consistently producing quality work and meeting deadlines under competing priorities, changing dynamics, and differing programs.
Ability to work through periods of high administrative and reporting requirements while remaining innovative and creative and seeking opportunities for improvement.
Excellent problem-solving and critical thinking skills.
Strong analytical and administrative skills with attention to detail and accuracy.
Effective written and verbal communication skills with ability to support farmers and stakeholders professionally.
Strong organizational and time management skills with ability to manage competing priorities and deadlines.
Proficiency in Microsoft Office 365 applications, including Excel, and comfort working with databases and reporting tools.
Ability to work collaboratively across teams and coordinate with internal and external partners.
Ability to interpret program requirements and apply them consistently when reviewing applications and claims.
Ability to adapt to changing program needs and support continuous improvement in program delivery.
Demonstrate a willingness to be flexible, versatile, and dynamic in a changing work environment while maintaining effectiveness and efficiency.
Ensure personal behaviours align with the Association's core values and code of conduct.
Establish and maintain positive working relationships with others, internally and externally.
Speak, listen, and write in a precise, clear, and timely manner using appropriate and effective communication tools.
Anticipate clients' needs and respond in an appropriate and timely manner, seeking to provide the highest quality service.
Work cooperatively and effectively with others to set goals, resolve challenges, and make decisions that enhance cross-functional cooperation.
Ability to assess and initiate tasks independently.
Assess role-based situations to determine the importance, risks, and make clear decisions in a timely manner.
Set priorities, develop a task schedule, monitor progress towards deadlines.
View problems as learning opportunities, focus on improving future results.
Value diversity and inclusivity, demonstrating an ability to work effectively with trust across various departments.
Ensuring the work we do improves the viability and sustainability of rural Ontario and Ontario agriculture.
Participates in an environment of professional development and personal growth.
Requires regular use of a computer; prolonged sitting, typing, and screen time required.
Must be adaptable to a fast-paced environment with shifting priorities and time-sensitive deadlines.
Must hold and maintain a valid driver’s licence and have access to reliable transportation for occasional travel to meetings, stakeholder events, and organizational sites.
Must maintain a high level of professionalism and confidentiality when handling sensitive or organizational information.

Nice To Haves

Practical farm experience is an asset.
Experience with data analysis software and GIS is an asset.
French language skills are an asset.

Responsibilities

Support the development, delivery, reporting, and evaluation of educational and cost-share programs for Ontario farmers.
Support the development of communication and promotional program materials.
Coordinate/facilitate discussions and meetings with internal staff and external stakeholders (e.g. academia, conservation authorities, farmers, etc.).
Support agreements with project stakeholders and partners, including work agreements and data management/sharing agreements.
Support the execution of special projects, as assigned, to help ensure the effective delivery of cost-share programs.
Review, evaluate, and process cost-share applications and claims from Ontario farmers using internal data management systems.
Support data management, tracking, and reporting of performance measures and program deliverables for cost-share programs.
Maintain accurate documentation and records to support internal reporting and compliance requirements.
Assist with internal tracking systems and reporting tools to support program outcomes and continuous improvement.
Provide high-quality customer service to Ontario farmers by responding to inquiries in a timely, accurate, and professional manner.
Support producers by providing clear guidance on OSCIA program requirements, eligibility criteria, and application/claim processes.
Support resolution of farmer issues or concerns by coordinating with internal teams and escalating matters as required.
Promote a positive farmer experience through proactive communication and consistent support.
Other duties as assigned.