Program Analyst, Pricing Governance

Crisis24 • Annapolis, MD

2d • $100,000 - $115,000 • Onsite

About The Position

The Program Analyst, Pricing Governance oversees the intake, evaluation, approval, and implementation of strategic pricing and packaging initiatives across Crisis24 IRM products and services. Acting as a central coordinator, this role partners with Pricing, Product, Finance, Revenue Operations, Sales, Legal, and other stakeholders to ensure pricing decisions are reviewed, approved, and executed effectively.

This position is located at our Annapolis, MD office.

This is a strategic pricing governance and program management role, not a deal desk, quoting, or transactional pricing position. The focus is on oversight of pricing initiatives, governance processes, executive review support, and driving cross-functional implementation of approved pricing and packaging changes.

Requirements

• Experience in program management, business operations, revenue operations, pricing support, or a related field.
• Strong organizational, project management, and communication skills.
• Ability to manage multiple stakeholders and priorities simultaneously.
• Experience working cross-functionally and supporting executive-level decision-making.

Nice To Haves

• A master's degree in Business Administration (MBA) is preferred.
• SaaS, technology, pricing, commercialization, or finance experience preferred.

Responsibilities

• Manage pricing and packaging requests from intake through implementation.
• Prepare materials and recommendations for pricing governance and executive review meetings.
• Coordinate cross-functional teams to execute approved pricing initiatives.
• Track milestones, risks, dependencies, and action items.
• Maintain visibility into pricing initiatives and ensure governance processes are followed.
• Drive process improvements that increase consistency, transparency, and operational efficiency.
• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Benefits

• Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level