Program Analyst I (Clinical Informatics) - Murdoch Developmental Center

State of North Carolina

1d•Onsite

About The Position

This position is essential for MDC to effectively integrate Epic/eMerge into the standard workflows of all employees under the umbrella of the Programming Department which includes non-medical clinicians/professional support, direct care, and residential management. This includes both user input and management monitoring to support system-wide adoption, ensure regulatory compliance, increase operational efficiency, and enhance resident safety and quality of care.

Requirements

Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience
Applicants must be in good standing with the North Carolina Health Care Personnel Registry
Subject to pre-employment drug testing and criminal record background checks
All employees are required to adhere to the facility's Vaccination Policy

Nice To Haves

Experience working with/in an electronic health record
Experience and notable skill collaborating with others and developing rapport to achieve organizational goals
Experience providing coaching & feedback to a variety of staff that they are not directly responsible for
Ability to present ideas clearly and effectively to include adjusting language or terminology to meet the needs of the audience
Experience working on and tracking multiple projects simultaneously
Ability to analyze moderately complex situations and develop solutions
Ability to independently initiate and prioritize work schedule and tasks to meet organizational needs
Skill in collecting and analyzing/interpreting data
Foundational knowledge of regulations and statutes governing ICF facilities/SDC

Responsibilities

serving as the primary liaison between staff within the umbrella of Programming and the Epic/eMerge (IT) Team & DSOHF Informatics Team
provision of on-site assistance to include personalized help
serving as the initial point-person for trouble shooting and actively involved in formulating solutions to identified operational problems
helping to train workflows to associated end users
assisting management in effectively utilizing reports to enhance monitoring
assisting with continuity during downtime