Clinical Informatics Analyst
About The Position
The Clinical Informatics Analyst demonstrates a clinical background with special interest and expertise in use of the electronic health record (EHR) and other technology that enhances clinical practice. Acts as a liaison between assigned departments, facilities, providers and Information Technology (IT) staff in order to facilitate optimal use of applications. Experienced EHR user with previous experience providing instruction to others for integration of workflows and processes into daily practice to support safe, efficient, effective patient care and outcomes. Responsible to assist assigned departments, geographical areas or specific functions with utilization of Sanford's electronic medical record (EMR) and associated technology. Research, analyze and make recommendations for application workflow improvements. Create and analyze reports using multiple reporting mechanisms. Perform with a high level of customer service with all support and training requirements. Promote and participate in a team approach. Proficiency in the use of Microsoft Office software required. Comfortable managing change with excellent problem solving skills. Time management and prioritization necessary on a daily basis. Proficient verbal and written communication is essential. A positive attitude and excellent customer service skills are expected. Fosters a work environment of respect, professionalism, accountability and teamwork. Key areas of accountability include individual and classroom training, onsite and remote end-user support, development of supporting clinical workflows, investigation and resolution of application and workflow issues, and participation in committees that promote both the standardization and optimization of clinical informatics changes to Sanford's EMR and other associated technology. May require some periodic day and overnight travel, non-business hour scheduled support or meetings as well as on-call rotation for end-user support.
Requirements
- Associate’s degree required; Bachelor’s degree preferred.
- Minimum of two years experience in healthcare setting required.
- Possess analytical, problem solving, critical thinking, and strong verbal and written communication skills.
- Licensed/registered in a clinical field required.
- Proficiency in the use of Microsoft Office software required.
- Comfortable managing change with excellent problem solving skills.
- Time management and prioritization necessary on a daily basis.
- Proficient verbal and written communication is essential.
- A positive attitude and excellent customer service skills are expected.
Nice To Haves
- Previous experience in nursing/healthcare management, education, development, and/or healthcare information management preferred.
- Electronic Medical Record (EMR) experience preferred.
Responsibilities
- Assist assigned departments, geographical areas or specific functions with utilization of Sanford's electronic medical record (EMR) and associated technology.
- Research, analyze and make recommendations for application workflow improvements.
- Create and analyze reports using multiple reporting mechanisms.
- Perform with a high level of customer service with all support and training requirements.
- Promote and participate in a team approach.
- Foster a work environment of respect, professionalism, accountability and teamwork.
- Individual and classroom training
- Onsite and remote end-user support
- Development of supporting clinical workflows
- Investigation and resolution of application and workflow issues
- Participation in committees that promote both the standardization and optimization of clinical informatics changes to Sanford's EMR and other associated technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
