Program Aide I (Full-Time) (Domestic Crisis Shelter, Douglas)

Catholic Community Services of Southern Arizona • Douglas, AZ

1d • Onsite

About The Position

Catholic Community Services of Southern Arizona, Inc. (CCS) is seeking a Program Aide I for their Domestic Crisis Shelter in Douglas. This role provides support to staff and participants by answering the crisis line, screening potential participants for admissions, maintaining shelter food and supplies, assisting with activities and groups, and providing transportation. The position may be stressful and require a high demand of performance. CCS has a mission to strengthen families, support communities, provide compassionate services, and deliver excellence, with a focus on 'Providing Help. Creating Hope. Serving All.'

Requirements

• High School Diploma or GED
• Ability to obtain and maintain CPR, First Aid, Food Handlers Certificate, and TB clearance (employer paid)
• Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone
• Ability to develop and maintain effective working relationships with other staff, officials, community organizations, government agencies, and the general public
• Ability to stoop, climb, bend, and reach
• Required to lift 35 pounds 20% of the time
• Must be at least 18 years of age
• Valid Arizona driver license and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (includes marijuana, regardless of recreational use laws) (employer paid)

Nice To Haves

• Associate's Degree in related field
• Additional years of directly-related experience
• Bilingual in English and Spanish, verbal and written

Responsibilities

• Answers the crisis line and screens potential participants for admissions.
• Maintains control over shelter food and supplies.
• Assists with activities and groups.
• Provides transportation to participants.
• Promotes the safety and confidentiality of participants and shelter.
• Provides protection, food, and other basic needs with dignity and respect to program participants.
• Prepares facility and participants for Child and Adult Care Food Program (CACFP) meals.
• Records CACFP meal counts, serves food according to guidelines, and ensures CACFP program compliance.
• Utilizes the "Empowerment Model" of behavior.
• Provides information regarding resources and referrals to community-based resources.
• Monitors the crisis line and assists with participant intakes.
• Collaborates and networks with other agencies in coordinating services.
• Promotes the House of Hope Program through community awareness on domestic violence.
• Accommodates flexible program scheduling; is open to change.
• Provides feedback of participants' progress in meetings and shift notes.
• Attends weekly staff meetings and required trainings.
• Adheres to licensure regulations, contract compliances, and program requirements.
• Maintains and stocks all program forms.
• Assists with the completion of program reports.
• May drive agency vehicle on company business.
• May perform other duties as assigned.

Benefits

• Employer paid CPR, First Aid, Food Handlers Certificate, and TB clearance
• Employer paid Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report
• Employer paid pre-employment drug screen

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED