Program Advocate, Post Detox, Pre Recovery

SOUTH MIDDLESEX OPPORTUNITY COUNCIL • Framingham, MA

11d • Onsite

About The Position

Support all activities of the Metro-west PDPR (Post Detox, Pre Recovery) program during assigned shift, including, but not limited to, ongoing engagement with the clients, crisis management, modeling appropriate client/staff interactions, consistency in program implementation, basic cleaning and maintenance, ensuring the safety of clients/staff, and efficient fulfillment of assigned shift responsibilities.

Requirements

• High School Diploma or equivalent experience required
• Team oriented
• Sensitivity to homeless population
• Ability to interact with individuals at all levels including clients, staff and external service providers
• Valid driver’s license, reliable transportation and ability to meet insurance standards preferred

Responsibilities

• Work cooperatively with other PDPR staff to ensure a safe, respectful and comfortable atmosphere within the PDPR program environment.
• Complete all tasks in support of effective program operation as assigned by Supervisor or member of the PDPR management team.
• Provide support and services as assigned.
• Take an active and participatory role in directly relating to clients throughout the course of the shift in a respectful and dignified manner.
• Ensure the cleanliness and safety of the program environment including light cleaning duties.
• Assist in the referral process including completing screening intakes as new intakes occur and as assigned by Supervisor.
• Provide assistance in making and monitoring referrals as assigned.
• Maintain appropriate logs and records as required by program operating protocols.
• Ensure compliance with federal, state and local laws as well as funding requirements.
• Provide transportation to clients to and from appointments, as requested by management.
• Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
• Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
• Other duties as assigned.

Benefits

• Flexible schedule, work/life balance and a 35-hour work week.
• All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
• Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.
• Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.
• Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer
• EyeMed Vision Insurance
• 403(B) Retirement Plan with a company match on day one.
• Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.
• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED