Program Administrator (Temporary)
About The Position
Bow Valley College is seeking a detail-oriented and student-focused Program Administrator – Health to join the School of Health and Wellness. This role provides comprehensive support for faculty, learners, and academic programs while serving as the primary contact for student inquiries and communications. The Program Administrator plays a vital part in program delivery support by coordinating course and program setups, submitting accurate intake documentation in Unit4 and InfoSilem, supporting D2L content migration and access, tracking student enrolment and graduation information, and scheduling Work Integrated Learning activities. In addition, this position ensures smooth administrative and program operations by managing calendars, correspondence, background research, meeting agendas, minutes, and project coordination, as well as drafting communications and assisting with event logistics. A key responsibility of this role is learner support, including responding to student inquiries, processing academic forms, providing troubleshooting assistance with online systems, maintaining accurate records in Unit4, and supporting program handbooks and learner communications. The Program Administrator also collaborates with support staff across business units, assists with departmental events, provides receptionist relief when needed, and contributes to cross-training and onboarding of new staff.
Requirements
- At least two years of related administrative experience
- Certificate in Office Administration or a related field
- Proficiency in MS Office
- Proficiency in online learning platforms such as MS Teams, Unit4, and Brightspace D2L
- Proven experience in document preparation
- Proven experience in file management
- Proven experience in customer service
- Ability to thrive in a fast-paced academic environment
- Commitment to supporting student success
- Enjoyment of working collaboratively with faculty and staff
Nice To Haves
- Diploma in Office Administration or a related field
Responsibilities
- Coordinating course and program setups
- Submitting accurate intake documentation in Unit4 and InfoSilem
- Supporting D2L content migration and access
- Tracking student enrolment and graduation information
- Scheduling Work Integrated Learning activities
- Managing calendars, correspondence, background research, meeting agendas, and minutes
- Project coordination
- Drafting communications
- Assisting with event logistics
- Responding to student inquiries
- Processing academic forms
- Providing troubleshooting assistance with online systems
- Maintaining accurate records in Unit4
- Supporting program handbooks and learner communications
- Collaborating with support staff across business units
- Assisting with departmental events
- Providing receptionist relief when needed
- Contributing to cross-training and onboarding of new staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
