Program Administrator, Center for Community Learning and Engagement

Rice University•Houston, TX

6d•$48,700 - $55,000•Hybrid

About The Position

The Susanne M. Glasscock School of Continuing Studies provides access to degrees and programs that engage, educate and empower lifelong learners and communities. The Center for Community Learning and Engagement creates multidisciplinary courses, programs, events, exhibitions and initiatives supporting the lifelong learning and thriving of adults from 18 to 100+ in Houston and beyond. The Center for Community Learning and Engagement (CCLE) seeks a Program Administrator to join our team. This role provides administrative and programmatic support for a range of Center for Community Learning and Engagement programs including Lifelong University, a pilot virtual learning initiative serving retirement community residents across the nation. The incumbent will join CCLE at an exciting time in the development and expansion of this innovative program serving later-in-life learners. In addition, this position will provide general administrative support for the Center, provide basic instructor and student implementation support for selected on campus and online CCLE courses, as well as for other learning and engagement initiatives serving adult lifelong learners in the Houston community and beyond. The ideal candidate will have strong administrative and organizational skills, attention to detail, problem-solving skills and initiative, as well as excellent collaboration, customer service and communication skills. They will also have an enthusiasm for supporting access to lifelong learning, community engagement and equitable thriving. Must be able to work at a computer workstation for extended periods of time Occasional evening/weekend work to support courses and special events Following successful completion of probation period, this position may be eligible for a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration, as job duties permit and in keeping with current Glasscock School policies. Per Rice policy 440 , work arrangements may be subject to change.

Requirements

Bachelor’s Degree or equivalent
One or more (1+) years of related experience in an program administrative or similar role
In lieu of the education/experience requirement, additional related education and/or experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis.
Ability to learn new strategies
Written and verbal communication skills
Data analysis skills
Ability to work well under pressure and manage multiple projects simultaneously
Good organizational and time management skills
Knowledge of Microsoft Office suite
Ability to work independently and as part of a team to meet expected deadlines and schedules
Attention to detail
Ability to develop program partnerships and funding sources
Basic knowledge of managing budgets and developing financial plans

Nice To Haves

Experience working in higher education, adult learning or lifelong learning
Experience with online learning management systems (such as Canvas)
Familiarity with Zoom or similar video conference platform
Intermediate knowledge of Microsoft and Google software: word processing, spreadsheets, email, and database software programs

Responsibilities

Administers the daily operations of assigned program(s) with general guidance of a faculty member or a senior staff member
Conducts research, analyzes data, identifies trends and develops reports
Plans and monitors annual project budgets, assists in the development of longer term budget plans
Recommends and implements outreach plans, including communications, events, marketing, conferences, etc.
Plans and coordinates logistical aspects of recruitment activities
Provides support to faculty, staff and students as related to the program
For academic programs, may assist with graduate student recruitment and admissions, student records, curriculum support, coordinating the accreditation process, managing scholarships and fellowships, and monitoring student progress
Performs all other duties as assigned
Provides administrative and programmatic support for Lifelong University, a pilot virtual retirement community learning initiative
Provides administrative and programmatic support for the Center for Community Learning and Engagement
May include reviewing and proofing course materials, coordinating course and program evaluations, coordinating and tracking select course enrollments, providing basic instructor and student implementation support of select on campus and/or online courses, providing other support for Lifelong University, the Center for Community Learning and Engagement, the Center’s Director, and/or other tasks as assigned