Program Administrator - Safety and Emergency Management - Full Time 8 Hour Days (Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

20d•$68,640 - $112,370•Onsite

About The Position

The Program Administrator - Safety and Emergency Management is a full-time, exempt, non-union position responsible for leading the Business Continuity/Recovery efforts within the Office of Safety and Emergency Management. This role involves close collaboration with the Administrative Director and various departments across the Medical Enterprise to manage the Business Continuity Program, Business Disruption Financial Recovery Process, and Environment of Care. The position also engages with external regulatory bodies and partners. Key responsibilities include developing and maintaining business continuity plans, facilitating disaster preparedness activities, managing program documentation, tracking performance, preparing reports, and coordinating continuity communications and technology capabilities. The role requires strong business acumen, project management, organizational, and interpersonal skills to effectively interact with diverse groups, including staff, leadership, auditors, regulators, and external partners.

Requirements

Associate's degree in a related field
Bachelor's degree in business, management discipline, or equivalent experience.
2 years Experience directly related to Business Continuity/Recovery program.
Demonstrated professional experience building and interpreting Business Impact Analysis.
Demonstrated experience in the routing and handling of mass emergency communications.
Experience in managing, collecting information and preparing complex reporting for financial recovery data.
Knowledge of recovery time objectives, facility recovery, information technology recovery, and human resources recovery.
Fire Life Safety Training (LA City) - If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
Specialty Certification ABCP, AHPCP or CBCP Certification.

Nice To Haves

Master's degree

Responsibilities

Develops a systematic productivity-based program to increase access, improve patient, clinician and supporting staff experience.
Implements best scheduling practices to increase productivity.
Utilizes historical performance data to create schedules, collaborating with management and clinician leadership to ensure streamlined operations.
Conducts training for like demand flow for new programs.
Serves as a liaison to operations and clinical administration to ensure alignment.
Responsible for creating, executing, and monitoring a schedule management system.
Administers program operations and administrative functions such as budget, policies, marketing, outreach, training etc.
Contributes to the design of program content, policies and strategic planning efforts.
May oversee staff, students, volunteers, agency workers and/or resource employees.
Take the Business Continuity/Recovery leadership role in the Office of Safety and Emergency Management.
Work closely with Administrative Director and across the Medical Enterprise for the ongoing management of the Business Continuity Program, Business Disruption Financial Recovery Process, and Environment of Care.
Work with external partners, including TJC, CMS, EPA, OSHA, CDPH, Radiological Health Branch and LAC-EMS Agency.
Formulate recommendations, analyzing information, problems, situations, and procedures to define objectives, identify patterns and improvements in work from home strategies.
Prepares concise reports, correspondence and other materials as related to the Environment of Care, CMS, EPA, OSHA, CDPH, Radiological Health Branch, and LAC-EMS Agency.
Assist business units in developing and maintaining individual department Business Continuity plans, including test exercises and training.
Schedule and facilitate Business Continuity activities, including incident response and business impact analyses, to ensure disaster preparedness capabilities across the enterprise.
Maintain comprehensive Business Continuity program documentation.
Track program performance, specifically to ensure continuity of care and safety for staff, patients, visitors as well as optimum service to the community in assisting with response to a mass casualty incident.
Schedule annual audit of business impact analysis for Keck Medicine of USC business units.
Prepare annual reports and analyses for presentation to executive leadership.
Work closely with Administrative Director on the investigation process of third-party business disruption incidents resulting in financial loss to the medical enterprise.
Prepares reports, compile statistics and deliver training for assigned programs of the Environment of Care (safety, security, life safety, utilities, medical equipment, emergency management).
Work closely with a wide variety of hospitals, county agencies, ambulatory care, and physician practices to communicate Safety and Emergency management programs existing across the Keck Medicine network.
Develop comprehensive project plans to be shared with clients as well as other staff members.
Provide formal and informal training to Keck Medicine of USC staff.
Organize and manage data analysis for the Environment of Care.
Assist the Office of Safety and Emergency Management with special projects and programs.
Coordinate continuity communications capabilities and technology capabilities for the enterprise ensuring that systems are interoperable, robust, and reliable.
Develop and maintain effective relations with widely diverse groups such as staff members, faculty, patients, and family, on a variety of complex issues and administrative tasks.
Establish constructive working relationships with members of departmental staff by performing duties in a cooperative and helpful manner.
Communicates clearly in conveying complex problems and proposals in both formal and informal settings.
Performs other duties as assigned.