Program Administrator - Mental Health 622

Main Template•Indio, CA

1d•Onsite

About The Position

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Tranquil Springs CRT is a 15-bed program in Indio, California serving community members ages 18 years or older who have been diagnosed with a serious mental illness or are experiencing a mental health crisis. Tranquil Springs CRT is a short-term, voluntary 15-bed crisis residential program that expands the menu of crisis services available in the county, and helps reduce the use of involuntary treatment. The county’s goal is to help people manage crises in the least restrictive manner possible, with a significant focus on recovery supports and principles. The typical length of stay is 12 days. The Licensed Administrator manages all aspects of the day-to-day operations of the Program. This involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and represents the Program to State/County agencies, community partners, and consumer groups.

Requirements

Masters in Social Services with a state license
Four (4) years of experience in an administrative management position in a health care setting, two (2) of those years must be experience in a substance use treatment program
Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing
Understanding of community mental health and substance use services, psychiatric rehabilitation concepts, and the recovery philosophy
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

Responsibilities

Manages all aspects of the day-to-day operations of the Program.
Ensures regulatory compliance and actively oversees quality assurance performance improvements.
Collaborates with all corporate departments and outside consultants.
Represents the Program to State/County agencies, community partners, and consumer groups.
Acts as culture carrier; creates and supports program culture and culture initiatives.
Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program.
Ensures that the program is meeting or exceeding clinical quality expectations and outcomes.
Develops and maintains a productive work relationship with State and local agency partners; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the Program and State/County customers and community partners.
Maintains healthy staffing patterns for all departments. Which includes directing the recruitment, candidate selection, partnering with internal Employee Relations, and when necessary, disciplinary action within the Program.
Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget.
Provides Clinical supervision upon request.